Optum Specialty Pharmacy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Optum Specialty Pharmacy

2.4
  • Phoenix, AZ

About this business

Location details

1101 N Central Ave #102, Ste 102, Phoenix, AZ, 85004, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.473 reviews
Select a rating
Luana Policaro Johnson's profile image
Luana Policaro Johnson 
recommend  Recommended
5 years ago

Absolutely love everyone that works here!!! 

Mary Angel's profile image
Mary Angel 
6 years ago

Absolutely horrible service my daughter is an existing patient who is on adderall and every single month since she’s started taking the meds it’s a fight to get the prescription sent over the correct way. The receptionists don’t listen whatsoever they talk over you when I try to explain my issue. And tell me that I have to call one office to another to resolve their insubordination... EVERY SINGLE MONTH!!!!!! I really wish there was someone that was competent. If it wasn’t for the drs I would take my daughter elsewhere in a ... read more

Agnes Cabonegro Ferolino's profile image
Agnes Cabonegro Ferolino 
recommend  Recommended
6 years ago

staffs are kind. they never rush u out. they always make sure you're ok or comfortable while on the table. 

Carrie Mcdaniel's profile image
Carrie Mcdaniel 
6 years ago

To far to travel to. Always crowded 

Gerry Cruz's profile image
Gerry Cruz 
6 years ago

Disorganized from the front to the back. Two trips down here because they never shipped. Then they want you to be grateful when they finally do get it right. They are very nice but that doesn’t get me my time back. 

Michelle Lee Ciccarello's profile image
Michelle Lee Ciccarello 
recommend  Recommended
6 years ago

I visited your West Islip facility a few days after I had gone to a different walk in clinic that didn’t give me what I needed to get rid of a sinus infection. Your care is what meant so much. I will be going to this urgent care from now on. 

Helen Ying's profile image
Helen Ying 
6 years ago

This happened at the Howard Beach Location.... My husband and daugther arrived 15 mins before they closed. My daugther had a fungal infection. Dr. Valerie Brutus said she would be back to let them know if the insurance covered the medication. Half an hour later! A janitor walked in and that's when the receptionist realized someone was still there!!!! The DOCTOR LEFT without giving us ANY INSTRUCTIONS!!!! the receptionist had no idea what to do!!! I will go to Excel urgent care going forward and take my kids to PM Pediatrics. 

Natalie Gallagher's profile image
Natalie Gallagher 
recommend  Recommended
6 years ago
Stacey McDonnell's profile image
Stacey McDonnell 
6 years ago

If I could give a "0" rating I would. I am an oncology patient, relapsing for the second time this year. Time is of the essence. I was supposed to have my new medication to begin treatment 2 days ago. After countless phone calls and almost 3 hours total on the phone, I might have my medication in 4 more days. Everything that could have been messed up was, and customer service has been atrocious (including a supervisor who promised to call me back and then proceeded to blow me off). You obviously don't care about your patient... read more

Frequently asked questions about Optum Specialty Pharmacy

How is Optum Specialty Pharmacy rated?

Optum Specialty Pharmacy has a 2.4 star rating with 73 reviews. 

When is Optum Specialty Pharmacy open?

Optum Specialty Pharmacy is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com