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Optum-Riverside Primary Care
- Healthcare
- Riverside, CA
About this business
Location details
8990 Garfield St Ste. 3, Riverside, CA, 92503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the most disrespectful medical office! Appointment was at 11:20 but they requested me to be there 15 min to do ppw. 1 hr after, we’re still waiting to be called. Just 2 people in the waiting room!. I asked the front desk person who had no idea what to do. We’re paying a lot of money for our insurance per month. This is insane ! Plus I have to mention that we waited 3 weeks for this appointment!
Their working hours from 8.30 to 5 pm and no one there to answer phone to take appointments after 4pm. Worse primary care provider. Do not choose them.
Joy and Dr. Felix are very compassionate, hard working healthcare providers. They listen to your concerns and give amazing feedback and medical advice. The staff is always friendly, professional, and compassionate! Thank you!
I called several times to check on a referral. Couldn't get a straight answer from anyone, was left on hold when I returned the call was told everyone was out to lunch the phone disconnect twice. Unprofessional rude behavior employees need to be trained on how to answer the phone and service callers. Solisted by corrupt cops to play on the phone and give wrong information which shows the type of people answering the phone.
I visited this facility and was unfortunately met with rude and unprofessional behavior by the front desk personnel Leslie. When I arrived to check in, the staff member seemed disinterested in assisting me. When I told her my name she told me she had marked me as a no show because i was two minutes late.Leslie the front office staff told me, I was suppose to be there 30 mins before my appointment with a very rude attitude. I was trying to call the office but i was only going to the call center who where also trying to contac... read more
Frequently asked questions about Optum-Riverside Primary Care
How is Optum-Riverside Primary Care rated?
Optum-Riverside Primary Care has a 2 star rating with 12 reviews.
When is Optum-Riverside Primary Care open?
Optum-Riverside Primary Care is closed now. It will open on Monday at 8:00 a.m.
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