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Optum - Montebello
- Healthcare
- Montebello, CA
About this business
Location details
2603 Via Campo, Montebello, CA, 90640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My appointment with the Doctor was fine, she seemed to listen to my concerns and addressed each one. However when it was time for my referrals I received a referral to a non specific Doctor group so I've trying to get assigned to a Doctor's. Also my referral to vascular was to a Doctor that hadn't been with the group in over5 years. when calling in the answering service is an outsourced company and you can get someone out of state or over seas, once they finally pick up the call after 20 plus minutes. I've have been so frust... read more
If neg.0 was a rating option that is what I would give this facility. They are the worst medical facility I have ever dealt with, from their scheduling personal, front desk and supervisors. As well as their medical staff. I have had nothing but issues with medication order error, appointment scheduled in error, instead of physical appointment a follow appointment was made, even after I called to corrcet the error, they still made a mistake. Appointment cancelled without notifying me. Leaving patients without there much neede... read more
Constant miscommunication, constant issues with scheduling me for bloodwork when there is no phlebotomist on-site, issues with ordering the wrong panels for bloodwork work over the years. Done with this place.
Here with my mom for her blood draw. One of the reception staff has her two computer screens touching. You cannot see her face and barely hear her voice. My 83 yo mother was trying to stand on her tippy toes to see and hear her. Such a disrespectful way of helping patients. The lack of courtesy is not good. The other reception staff member has her two screens separated in the middle so that you can see her face and communicate clearly showing much more courtesy and professionalism. The woman hiding behind her screens clearly... read more
Frequently asked questions about Optum - Montebello
How is Optum - Montebello rated?
Optum - Montebello has a 2.6 star rating with 68 reviews.
When is Optum - Montebello open?
Optum - Montebello is open now. It will close at 5:00 p.m.
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