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Optum - Montebello

2.5

About this business

Location details

2603 Via Campo, Montebello, CA, 90640, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.557 reviews
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Cear Henriquez's profile image
Cear Henriquez 
2 weeks ago

Don’t come to this office. It was the worst experience and worst customer service—overall, a circus. 🤡 had a scheduled appointment in September and they canceled it a day before. Made another appointment for January and they just canceled it again today. No one here or the company takes responsibility for anything and have you wasting your time and health. Made a complaint with optum they have no resolution or any type of help. What’s the point of making an appointment if they’re just to then cancel it a day before after re... read more

Lorena Varela's profile image
Lorena Varela 
a month ago

I know I’ve been going to Optum location in Montebella for a while, but I’m probably gonna be changing in the next couple of months. It’s not working out here. It takes way too long to get an appointment and if I’m want to talk to someone about a concern it takes too long. There’s too many channels to go through and I live in Whittier. I’d rather get a physician near my home. 

Andrea Tamayo's profile image
Andrea Tamayo 
a month ago

Had scheduled a phone appointment, due to having the flu I couldn't be seen in person. The link they sent wasn't working, called the office to which they said they would call back. They never did. I had to go to urgent care in order to get a check up. Then I call Optum to get a refill on my inhaler that I've had my whole life, they said I'd have to be seen in person and the next available appt isn't until 1/27. I need my inhaler now. They have no empathy nor care to those they are supposed to be helping. Would not recommend.... read more

aaron apodaca's profile image
aaron apodaca 
a month ago

Dr. Koenberg should have his license revoked for malpractice. He refuses to refill medications that are necessary for patients to remain healthy due to his own feelings on cannabis. His personal vendetta against THC is putting patient health at risk. I assure you his license will be revoked as he has made decisions to impact the wrong man's family. Legal recourse is already underway. Way to create liability for your practice, yourself, and your legacy. Enjoy the final months of your "career". 

Vicki Hinojosa's profile image
Vicki Hinojosa 
2 months ago

It was Terrible first who ever schedule my appt -called and said since you didn't answer we are canceling your appt -I got another appt with another Dr. and that experience was the worst the Dr.Chien not even a real Dr. he said he was retired I went for a Physical exam I complained about my wrist and knee and all he said I will send a referral excuse me no x-rays or anything while I am in pain that was the worst exam Optum's Services are getting Terrible what kind of a place is this now worst ever 

Frequently asked questions about Optum - Montebello

How is Optum - Montebello rated?

Optum - Montebello has a 2.5 star rating with 57 reviews. 

When is Optum - Montebello open?

Optum - Montebello is closed now. It will open on Monday at 8:00 a.m. 

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