This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Optum Lab Draw Station - Lake Success - Ohio Dr
- New Hyde Park, NY
About this business
Location details
2 Ohio Dr #102, New Hyde Park, NY, 11042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sign at kiosk says closed until further notice
Zero customer service. Called three separate times and no pickup (ringing for 3 minutes each). Finally got through on a fourth try. When answered, the representative was obviously not wanting to be there.
Leaving doctors office was told to go to 102 for labs. Checked in at 12 25 and got confirmation. At 1 pm a staff called out if I had read sign I'd see it was closed! I was seated away from sign. How about putting sign where signing in?. And not confirming appt? Had to go to another building and sign in again. All staff I encountered could use some customer service improvement
Poor service. I checked in at 3:45pm on the kiosk. Waited for 15 mins and I questioned them. Then was told they are closed and that they closed at 3:45pm when the hours are until 4pm. Staff was not very friendly and wouldnt even look at me when talking. Kept staring at their computer as if I was an inconvenience. Very frustrating. I will not go back.
My wife visited to have blood drawn from our 4 y/o daughter and the staff was incredible helpful, kind, efficient, and professional. We thank you for making this experience as smooth as can be.
Frequently asked questions about Optum Lab Draw Station - Lake Success - Ohio Dr
How is Optum Lab Draw Station - Lake Success - Ohio Dr rated?
Optum Lab Draw Station - Lake Success - Ohio Dr has a 2 star rating with 12 reviews.
When is Optum Lab Draw Station - Lake Success - Ohio Dr open?
Optum Lab Draw Station - Lake Success - Ohio Dr is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com