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Optum Family Medicine - Ridgewood

2.0
  • Ridgewood, NJ

About this business

The board-certified physicians at Optum can help with your everyday health needs, from regular checkups to caring for you when you’re injured or ill. With an office conveniently located in Ridgewood, NJ, our primary care physicians can oversee all your health care needs. We care for short-term health problems like the common cold or a sprained ankle. Or, long-term health problems, such as allergies, high blood pressure, heart disease and diabetes. Our doctors will work with specialists to make sure you get any extra ca... read more

Location details

74 Oak St, Ridgewood, NJ, 07450, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.057 reviews
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Jordan Knowles's profile image
Jordan Knowles 
on Google
5 months ago

Impossible to get anybody on the phone, long waits when you finally get an appointment, aloof staff. This office was so much better 2 years ago when ACN Kulik was here. This is the problem with the consolidation of doctors by large, soulless corporations like Optum. Everything is about squeezing every dollar out of the business and its customers, to only benefit shareholders. Come here if you want the worst of both worlds from socialized medicine paired with American price gouging. 

April Gormley's profile image
April Gormley 
on Google
6 months ago

Horrible service. I understand if they are understaffed, but they constantly cancel appointments that you have been waiting weeks for, they don't fill out any forms for insurance, or when they do they get your name wrong on the form so the process has to start all over again. It's impossible to get in touch with front desk staff, or literally anyone. i called multiple times while their hours say they are open and it just says the office is closed. This was a great office when it was Riverside Medical. Optum ruined it. Do not... read more

Laura Ramos's profile image
Laura Ramos 
on Google
7 months ago

It’s unfortunate to be expressing my concerns over this Ridgewood facility. This office is understaffed and management has done a poor job in making sure patients receive stellar services. Riverside did a better job why did they change to Optum I will never understand. Since Optum has taken over patients cannot get a medical staff member on the line. The call center is always taking messages on patients behalf. As a patient I feel I am not getting quality care. I’ve tried using my chart app and placing several calls to find ... read more

Jennifer Rodriguez's profile image
Jennifer Rodriguez 
on Google
7 months ago
IRENE TORRES's profile image
IRENE TORRES 
on Google
8 months ago

They suck left me in the room for over an hour and when I asked why they said their where busy so why give appointments 1 hour on call for very rude tha afro American lady told me if i want it to come later before six o'clock so why give appointments they suck really bad 

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Frequently asked questions about Optum Family Medicine - Ridgewood

How is Optum Family Medicine - Ridgewood rated?

Optum Family Medicine - Ridgewood has a 2 star rating with 57 reviews. 

When is Optum Family Medicine - Ridgewood open?

Optum Family Medicine - Ridgewood is closed now. It will open tomorrow at 9:00 a.m. 

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