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Optum Extended Hours Center - Lake Success
- Healthcare
- New Hyde Park, NY
About this business
Location details
3 Delaware Dr #201, New Hyde Park, NY, 11042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 10:00 p.m. | |
| Tue | 5:00 p.m. to 10:00 p.m. | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Wow! The person at the front desk is rough! She should not be managing a front desk for children. I felt like she was doing me a favor and not me paying for the service.
I would avoid this place if possible. For a healthcare facility customer service is an absolute zero. It's urgent extended hours so if they close at 10pm, I don't understand the need to give me baseless excuses on why they can't see my daughter for strep. Claimed I wouldn't get the results till next day 6pm. Not my daughter's first time having strep, we usually know the results in 10-15 mins. If they don't want to see patients at 9:30 then close, no need to lie and make sarcastic comments about the arrival time. Would defini... read more
Told Wrong information over the phone. When we got there, the nurse was rude, uncaring & unprofessional. We couldnt get the care I needed for my daughter. Was told she could get an X-ray before 3pm. We rushed there but then told they were closed. They are supposed to be open till 3pm on Saturday but she called & said they are closed, it was 2:15. I guess they wanted to go home early. Very disheartening.
My daughter cancelled an appointment at this medical office more than 24 hours in advance, and Optum Medical Care still charged her a $25 cancellation fee. The billing representative I spoke with was unable to clear the fee and stated that her supervisor must first verify that the appointment was cancelled. We have text messages to prove the appointment was cancelled.
Went to this urgent care recently,was having panic attack,did an ekg and doc was ready to send me to the hospital because it came up as abnormal which I figured it would as I have had literally over a hundred of these in my 15 yrs or so of panic attacks,so,I go to get another urgent care for another ekg not long after and it was normal,if you have anxiety and this happens always get a second opinion as your heart may calm down because the first ekg I had had to do with the t-waves which factors in the ekg,I was the only one ... read more
Frequently asked questions about Optum Extended Hours Center - Lake Success
How is Optum Extended Hours Center - Lake Success rated?
Optum Extended Hours Center - Lake Success has a 3.1 star rating with 37 reviews.
When is Optum Extended Hours Center - Lake Success open?
Optum Extended Hours Center - Lake Success is closed now. It will open tomorrow at 5:00 p.m.
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