Option Care Health

Nicholas LeGrand 

on Google

3 weeks ago

Failed to deliver drugs as promised causing significant inconveniences. Did not notify us of delay. I had to call them to learn status of order which was not readily available. A total clown car operation. Absolutely NOT what you want from a pharmacy where accuracy and reliability are essential. 

Wendy Fletcher 

on Google

a month ago

Antibiotic infusions, for bone infection with stage 4 pressure ulcers, were to be picked up by delivery company at 6p to be delivered at 9p. Called option care 5x. Last time was told delivery company looking for a driver and meds will be delivered by 11p. I can't take my night meds, we ha e no outside lights, and the doorbell isn't working. Option care operator was very nice and understanding and said she would call delivery company in an hr and then she will call me. My brother needs his infusions every morning within an hr... read more

Steph H 

on Google

5 months ago

I will never refer any patients to this company. You cannot speak with anyone. You cannot follow up with anyone. It took several weeks to have a dietician assess our patient who was unable to take in anything by mouth. This was atrocious 

Kathy DoVale 

on Google

9 months ago

I am suppose to be transferred to Optioncare from another infusion company that is closing their infusion business. Spoke with Stephanie and had it set up to receive my medicine 2 days later. 2 weeks later and no product, no return calls from her and she didn't even return the call from my insurance company's pharmacist. Terrible employee follow through and I am sure it's happened to many others. So I reached out as you suggested last we to your email, and I have had nobody contact me. What do you have to do to service peopl... read more

Kathy DoVale 

on Google

10 months ago

I am suppose to be transferred to Optioncare from another infusion company that is closing their infusion business. Spoke with Stephanie and had it set up to receive my medicine 2 days later. 2 weeks later and no product, no return calls from her and she didn't even return the call from my insurance company's pharmacist. Terrible employee follow through and I am sure it's happened to many others.