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Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO
- Healthcare
- Wildwood, FL
About this business
Location details
5555 E Co Rd 44 unit 2, Wildwood, FL, 34785, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience ever with all staff especially main office and PA; never follow thru, never return phone calls, three years and knee worse than before replacement and our insurance doesn’t cover his practice any longer; wonder why? Nightmare!
Be prepared to wait. They had me waiting for 45 minutes until I said something to the receptionist how long I've been waiting. She went in the back and the office manager/clinical nurse escorted me to the exam room. I asked her how much longer and she couldn't give me an answer. I told her that the doctor wouldn't wait an hour for me. A total disrespect for my time. They seem like they double booked patients and didn't allocate for lunch.
I had a total knee replacement now my right leg is 5/8" longer then the left. Thats ridiculous dr. Martinez just did not care. Of course I was his last patient of the day,,,, now I have to buy custom shoes or suffer back problems, hip problems, knee problems,,,,,
I tried to become a patient, but the office was very busy. One young girl was trying to help everyone, but the manager rushed her, told me the girl would call me back up, then sat on her phone loudly complaining about the day. When I was called to the desk again, the manager interrupted what the girl was saying and made me feel foolish for not knowing my insurance is not accepted. Because of her behavior, I will not be becoming a patient.
I had a total knee replacement now my right leg is 5/8" longer then the left. Thats ridiculous dr. Martinez just did not care. Of course I was his last patient of the day,,,, Know I have to buy custom shoes or suffer back problems, hip problems, knee problems,,,,,
Frequently asked questions about Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO
How is Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO rated?
Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO has a 3.4 star rating with 21 reviews.
When is Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO open?
Optimotion Orthopaedics - Steve Nguyen MD, Nam Dinh MD and Sergio Martinez DO is open now. It will close at 4:00 p.m.
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