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Optimale

4.1

About this business

Location details

71-75 Shelton St, Brighton, AL, WC2H 9JQ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1100 reviews
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ollie gann's profile image
ollie gann 
a month ago

Another ‘ wish I read the reviews first ‘ . So firstly I had a blood draw booked in a clinic which no one turned up to take my blood. no prior notice what so ever wasting 3 hours of my day! They rebooked my test with no refund for the blood draw and no explanation. I’m now 7 days since I re did my blood test and I’m waiting on my results still, I’ve sent 2 emails today and been on the phone for over an hour on hold ! Absolutely nothing back , I demand a full refund and il be going to medichecks like usual don’t even waste yo... read more

The Bank Job Diaries's profile image
The Bank Job Diaries 
2 months ago

I’ve been with Optimale for about two years now. The service was good at the start and they were supportive and professional. Over the last few months this has changed! They are the complete opposite now. I placed an order for a repeat prescription on the 26th of last month. It’s now the 10th and I’ve been left with no medication. The service is far below what it should be and I recommend looking else where. 

John Paterson's profile image
John Paterson 
2 months ago

Very poor service. Ages to respond to mail and don’t even try phone them. Wish I had gone elsewhere. Will cancel post first three months. A pity the Dr was good but being let down by support services. 

gary chase's profile image
gary chase 
3 months ago

I really REALLY wish I had read the reviews before paying them money, total waste of time, pretty much had exactly the same experience as most of the bad reviews written on here, long story short after paying £140 for a blood test less advanced than the one I already had done from NHS and having a consultation for my low t results, they have turned me down unless I can get a letter from a doctor no longer in my support team to basically take in his shoulders the responsibility for me being on testosterone, they keep saying i... read more

Sim Czar's profile image
Sim Czar 
4 months ago

Great Service and Help Support. Received all the informations and help. Competitive prices and easy to understand process. Szymon Czarnota 

Frequently asked questions about Optimale

How is Optimale rated?

Optimale has a 4.1 star rating with 100 reviews. 

When is Optimale open?

Optimale is closed now. It will open tomorrow at 9:00 a.m. 

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