Optimal Welding

Richard Walker 

on Google

a year ago

Terrible experience from the start. I purchased the unlimited tuning package in December for my 4th gen Ram 2500 and the tunes I received were throwing engine codes for the ECM. When I asked for help the response time took days and I was asked to pay for a revision. After another email explaining how I just purchased the tunes, a few more days go by and I finally get a response from the owner. He states his customer service needs to be trained up a little better, I shouldn’t have to pay for a revision, and that he would get ... read more

Evan 

on Google

a year ago

my truck tows so much better with the 5.9 soft tunes 

Jud K 

on Google

2 years ago

I was chasing a low power issue with a Ford Cummins swap for over a year and a half. After contacting Optimal Welding, they were able to perform a few data logs and dial in the truck to perform better than I ever could have expected. This was the ONLY tuner, of the few that I had used, to actually ask for a data log and offer any assistance in troubleshooting. They provided exceptional service, fast responses and have the knowledge to diagnose and really dial things in. Thank you Optimal 

Lucas Turner 

on Google

2 years ago

Helped my friend on his 2020 Ram 2500. Tune was great, even though we bricked the ECU during the initial flash. We mailed the ECU and had it recovered/bench flashed by optimal. Once it returned, we plugged it back in and truck fired right up. Has 5 SOFT settings and they all work great! Awesome support and communication.