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OPTICAL GALLERY
- Retail
- Brooklyn, NY
About this business
We are a full service Optical store in Brooklyn with a wide variety of frames to fit all budgets and styles. Come in and let us help you see better today!
Location details
446 Myrtle Ave, Brooklyn, NY, 11205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:30 p.m. | |
| Tue | 10:00 a.m. to 6:30 p.m. | |
| Wed | 10:00 a.m. to 6:30 p.m. | |
| Thu | 10:00 a.m. to 6:30 p.m. | |
| Fri | 10:00 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Unfortunately I have had consistently negative experiences with customer service both in person and on the phone over the past year. I really liked the doctor and they take my insurance but I won’t be returning because of how the front desk representative interacts with customers.
A few years ago, Optical Gallery was good. For the past 2 or so years the business has had a nose dive for customer service and product quality. The front desk, particularly one rep, is painfully next-level rude. Not like she won't smile and refuses to express any sense of helpful/friendliness -- it's as if she actively wishes customers would leave and is doing her best to drive them away. Well, it has worked! Farewell forever, Optical Gallery. Sorry I ever spent money there. Avoid this place.
I took son Samuel for his first eye glasses and He’s autistic. The staff helped me Buy the right frames for him so they won’t break, it was good decision that I purchased the right frames for my son I didn’t see the doctor but he was there, I came back a week later to pick them up so the doctor helps me with glasses instructions keep them clean he was very kind I will go back again next time for my daughter. I recommend this place very friendly.
Great service!
Excellent customer service..love my new 🤓 glasses,.plus had one of the best eye exams.. very thorough..Very pleased with my experience..thank you Optical Gallery.. Myrtle Ave Brooklyn
Frequently asked questions about OPTICAL GALLERY
How is OPTICAL GALLERY rated?
OPTICAL GALLERY has a 3.7 star rating with 108 reviews.
When is OPTICAL GALLERY open?
OPTICAL GALLERY is closed now. It will open tomorrow at 10:00 a.m.
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