OPTICAL GALLERY

Lili 

on Google

2 months ago

We asked to see a few glasses styles, and when the staff member finally assisted us, we tried one pair on, handed it back, and politely asked to see another. She then turned away and completely ignored us. The behavior was extremely unprofessional and made us feel unwelcome. Based on this experience, we will not be purchasing glasses here. Disappointing customer service. 

Nick 

on Google

6 months ago

Unfortunately I have had consistently negative experiences with customer service both in person and on the phone over the past year. I really liked the doctor and they take my insurance but I won’t be returning because of how the front desk representative interacts with customers. 

K C 

on Google

7 months ago

A few years ago, Optical Gallery was good. For the past 2 or so years the business has had a nose dive for customer service and product quality. The front desk, particularly one rep, is painfully next-level rude. Not like she won't smile and refuses to express any sense of helpful/friendliness -- it's as if she actively wishes customers would leave and is doing her best to drive them away. Well, it has worked! Farewell forever, Optical Gallery. Sorry I ever spent money there. Avoid this place. 

Cynthia 

on Google

7 months ago

I took son Samuel for his first eye glasses and He’s autistic. The staff helped me Buy the right frames for him so they won’t break, it was good decision that I purchased the right frames for my son I didn’t see the doctor but he was there, I came back a week later to pick them up so the doctor helps me with glasses instructions keep them clean he was very kind I will go back again next time for my daughter. I recommend this place very friendly. 

moishe minsky 

on Google

9 months ago

Great service!