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Optical Expressions

3.8

About this business

We specialize in making our clients feel more like family and treat them as such. They get the best service available. We make them look their best in our eyewear brands, it does not matter the occasion, weather home, work or play. We make sure that their vision is the best they ever have looking through their new eyeglass lenses. Our staff consists of opticians and apprentices and we have a lot of years of expreiences combined. We have made eyeglasses for clients all across the USA and Celebrities as well, such as Howard He... read more

Location details

1514 Allen St, Springfield, MA, 01118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.847 reviews
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Angela Cross's profile image
Angela Cross 
4 years ago

Do not go to this place!!! They take your money and leave you waiting months for a so called follow-up that never happens... then refuse to give you your records and prescription information claiming the “CAN’T” give it to you which really means they won’t give it and flat out refuse you access to your records! They blame it on the mysterious Doctor that is never in the building and is part of the scam. Charge you for an exam...that includes a 5 second sit down in his chair then you’re out the door. “Follow-up” needed to get... read more

Shayvonne Plummer's profile image
Shayvonne Plummer 
recommend  Recommended
7 years ago

Service is great! The store was clean and the staff was very pleasant! 

Shayvonne Plummer's profile image
Shayvonne Plummer 
7 years ago

Service is great! The store was clean and the staff was very pleasant! 

Michael Comtois's profile image
Michael Comtois 
9 years ago

I purchased 3 pairs of eye glasses. The selections were great, professional courteous service was refreshing. I was able to pick up my glasses on the date promised. When I had a question about one of the pairs, the owner came out and looked them over. She saw something in them that was not acceptable to her and she sent it back. She is the Mike Holmes of eye glasses, ' make it right". 

Jazzynett Rosario Ribeiro's profile image
Jazzynett Rosario Ribeiro 
10 years ago

very good service...waited 4 weeks to receive glass!! i can understand that it needs to be shipped, processed and manufactured...but over all i loved my glasses... 

Joan Long's profile image
Joan Long 
10 years ago

Everyone in the office is so nice and helpful. Check them out! 

Amy Vaughn Moore's profile image
Amy Vaughn Moore 
10 years ago

Receptionist is rude poor customer service. Won't be going back 

Candace Mahalia Jones's profile image
Candace Mahalia Jones 
11 years ago

Frequently asked questions about Optical Expressions

How is Optical Expressions rated?

Optical Expressions has a 3.8 star rating with 47 reviews. 

When is Optical Expressions open?

Optical Expressions is closed now. It will open on Monday at 9:00 a.m. 

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