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Opti-Club Costco

2.6

About this business

Location details

9430 Taschereau Blvd, Brossard, Quebec J4X 2W2, Canada, Brossard, QC, J4X 2W2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:30 p.m.
Tue9:00 a.m. to 8:30 p.m.
Wed9:00 a.m. to 8:30 p.m.
Thu9:00 a.m. to 8:30 p.m.
Fri9:00 a.m. to 8:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.619 reviews
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MariaInes GRam's profile image
MariaInes GRam 
a month ago

The worst service I've ever received. You pay to be treated badly. Don't come here to buy glasses; you're going to pay anyway, so go somewhere where you'll at least be treated with respect. 

Tim Lam's profile image
Tim Lam 
a month ago

Very poor service. I have an account with my family members includes. I was able to order contact lenses and book an eye exam for a family member. They called my cellphone for ready to pick up, arrived there and got refused, they must speak to the family members for pick up. Very poor communication and bad service! 

Keyu's profile image
Keyu 
2 months ago

One front-desk lady named Marie-Eve is very rude. All I asked was a simple question about how to read the eye exam result, but she kept repeating “I don’t know I don’t know”, while I asked her colleagues and they immediately helped me. She’s giving me attitude that “if you don’t get a pair of glasses or lenses here I would never answer you”. Please avoid talking her as much as possible if you don’t want to have your day ruined. 

NC's profile image
NC 
3 months ago

Poorly organized. Poor customer service; staff often chatting while clients are waiting. It took one hour to be seen despite taking an appointment. I had to leave because of my work schedule 

Pascale Doré's profile image
Pascale Doré 
11 months ago

Mon conjoint et moi avons eu une mauvaise expérience à cet endroit il y a plusieurs années. Nous avons décidé de prendre une chance d’y retourner! Un immense merci à Sabrina Baril grâce à ses conseils extraordinaires et son grand professionnalisme et tout ça dans la bonne humeur!! Elle a pris tout son temps avec nous afin de nous offrir un service 5 étoiles!!! 

Frequently asked questions about Opti-Club Costco

How is Opti-Club Costco rated?

Opti-Club Costco has a 2.6 star rating with 19 reviews. 

When is Opti-Club Costco open?

Opti-Club Costco is open now. It will close at 8:30 p.m.  

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