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3701 Lougheed Hwy., Burnaby, BC, V5C 0J4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Service Advisors don’t call back even after leaving messages at front desk and voicemails. Happened on multiple occasions with different advisors.
Brought my car in to be serviced. When I came to pick it up 3 staff were there telling me they found a huge issue. My engine was leaking oil at a fantastic rate! They said if I didn't fix it right away my engine would seize within a week. I declined, took the car home, found no leak myself. It's been over a year since that service and no issue at all. They lied to try to get me to pay for work that didn't need to be done. SCAM! Buyer beware!!
Terrible experience buying a "certified" Audi Q8 here. My salesperson was fired mid-process, and I was randomly assigned to Erick Garcia, who was unprofessional and lied about the car having air suspension (it didn’t). Trunk had old mats and dirty socks—he called them “gifts.” 48V system broke within days. ACC keeps failing. Audi service later told me the windshield isn’t even OEM, which was never disclosed. Worst dealership I’ve ever dealt with.
OpenRoad Audi Service has a 3.9 star rating with 69 reviews.
OpenRoad Audi Service is closed now. It will open at 8:00 a.m.
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