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Ontario County Mental Health

2.6

About this business

Location details

3019 County Complex Dr, Canandaigua, NY, 14424, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.69 reviews
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Carley Price's profile image
Carley Price 
3 weeks ago

No place is all good or all bad. That being said, you can put good people in a bad organization and it will still not be great. That is the case with OCMH. Good people. Decent organization to your face, but it's chaos. In all honesty, I've had several appointments in 2025 alone where my therapist has said "they've put somebody else in my schedule, so I have to end early today." You're expected to go in person to all psychiatry appointments to see a doctor on a screen. Because of this, controlled medications like ADHD meds ca... read more

Chanai Roche's profile image
Chanai Roche 
a month ago

I called the online number and was able to get all the information I needed for their open hours and helpful tips on how the process will work. When I showed up the process was just as described by the lovely woman I had spoken with when I called. I left the appointment with a follow up and a great experience for my first ever interaction with this facility. The staff was friendly and helpful 

Amber Hellinger's profile image
Amber Hellinger 
4 months ago

Not sure how the reviews are so low. This place has been great everyone I worked with is amazing and they have nice little toys for the kids 

Jacob Anderson's profile image
Jacob Anderson 
2 years ago

I wouldn’t recommend this place unless you absolutely had no other choice. They will mess up your appointments and then try to pin it on you. I had a run in with a receptionist named Amy that worked here. She was supposed to have emailed me a link for my webex meeting with my psychiatrist but she never did. I then called and informed her of this and she told me I missed it. I then checked my email and informed her that I have never received and email from her, she then told me I was lying. Meanwhile I need a change in my med... read more

Anonymous's profile image
Anonymous 
2 years ago

I wouldn’t recommend this place unless you absolutely had no other choice. They will mess up your appointments and then try to pin it on you. I had a run in with a receptionist named Amy that worked here. She was supposed to have emailed me a link for my webex meeting with my psychiatrist but she never did. I then called and informed her of this and she told me I missed it. I then checked my email and informed her that I have never received and email from her, she then told me I was lying. Meanwhile I need a change in my med... read more

Frequently asked questions about Ontario County Mental Health

How is Ontario County Mental Health rated?

Ontario County Mental Health has a 2.6 star rating with 9 reviews. 

When is Ontario County Mental Health open?

Ontario County Mental Health is open now. It will close at 5:00 p.m.  

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