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Onondaga County Water Authority
- Water Suppliers
- North Syracuse, NY
About this business
The Onondaga County Water Authority, located in North Syracuse, N.Y., is one of the largest public water suppliers in the United States. The organization provides drinking water to more than 340,000 consumers in Oswego, Onondaga, Madison and Oneida, N.Y. The consumers receive water that originates from Otisco Lake, Lake Ontario and Skaneateles Lake in New York. The customers located in certain areas get a mixture of these waters as their water source may vary with changes in seasonal demand. The Onondaga County Water Authori... read more
Location details
200 Northern Concourse, North Syracuse, NY, 13212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i called about a bill i recently received that had doubled, from 45 to 89. its only me and my husband and impossible to have useed over 16 thousand gallons of water. my first call the woman said metet doesnt lie and dont worry my next bill will be normal. that doesnt help me with this bill. she told me she would sent me a form to fill out with my complaint. it never came. i called again and got the same run around and talked to a paul who was supposed to be a supervisor. he told me just because i say i didnt use it he was no... read more
OCWA System Manager, David D' Angelo, MISLEAD us about the clearing of "right of way" on our property. He described clearing a 12 foot swath from the waterline. (What he did not say is there are 3 lines on this route, therefore 12' x 3.) This is supposedly for mowing purposes. These lines have been sitting for 50 years undisturbed. Well, now they have been disturbed. We will see what problems this new "maintenance program" will create, aside from increasing lamp light pollution, traffic noise pollution in this Valley, increa... read more
Their watermain broke and flooded my basement and their insurance adjuster at Tokio Marine Insurance said OCWA not at fault because the break wasn’t caused by OCWA. Then why the hell do they even pay insurance. Disgusting that I’m forced to have them as a water supplier and they don’t care about their customers.
OCWA keeps leaving blank "Service Notice" forms on my door knob. They can't be bothered to even simply write "Please Call Us". The only thing written on the form is my address which I already know. If they ever write anything meaningful I'll respond. Until then I just keep throwing them away. Government pensioned employees who can't be fired no doubt.
Really, OCWA, you're selling us HOMEOWNERS' insurance? This is what our tax dollars go for-an insurance agency? CORRUPTION!
I had one of OCWA finest come last night on an emergency call. He was the rudest individual. And then after he offered no assistance other than sarcasm he sped down the road in a company truck ignoring the 30 mph speed limit. He would not offer up his name when asked.
Nothing will grow in the soil but down on the corner of Factory and Lemoyne ave. Please redo the landscaping
POOR to customer service! You left 1 (did you hear me?...1) note attached to my front door. I IMMEDIATELY called. Was told by phone person that there were NO appts. for at least 3 wks. Is that MY fault? No! Did she take a message? Obviously, NOT. Yesterday, I received a nasty letter from you. Said FINAL NOTICE. I NEVER GOT A REAL 1ST NOTICE!! I call again yesterday. This time I ask for the Supervisor of people who come to check meters. I was sent to an answering machine. Someone named Tony. Did he ever call back? NO! I am pu... read more
Frequently asked questions about Onondaga County Water Authority
How is Onondaga County Water Authority rated?
Onondaga County Water Authority has a 2.4 star rating with 32 reviews.
When is Onondaga County Water Authority open?
Onondaga County Water Authority is closed now. It will open tomorrow at 8:00 a.m.
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