One Stop Heating & Air Conditioning

Mike N 

on BBB

2 months ago

Wow, was wondering if I was the only one with a bad experience with this company. Then I look at their reviews on the Better Business Bureau - three reviews and they are all rated the lowest rating - one star. Mine is the same. On Dec 4th, 2024 my furnace went out. I had a contract with this company to come out in the Spring to inspect my cooling system and in the Fall to inspect my heating system, so thought I'd call them. They said sure, we'll get someone out right away and since you have an agreement with us there won't b... read more

Kandi J 

on BBB

a year ago

Omg, where do I start, ok called them for an appointment, **** came out. I told him I was looking for a/c and a furnace deal I saw in Home Mag, 12 mos. interest free. He checked my furnace, said he would send an estimate, well that weekend he showed up at my home with a plant, him and his wife. I was going thru depression after losing my husband. So, with this little gift, I decided to go with him because of this kind gesture which now I believe was just a con working on my emotions and so I decided to go with his company (O... read more

Nora M 

on BBB

a year ago

Omg, where do I start, ok called them for an appointment, **** came out. I told him I was looking for a/c and a furnace deal I saw in Home Mag, 12 mos. interest free. He checked my furnace, said he would send an estimate, well that weekend he showed up at my home with a plant, him and his wife. I was going thru depression after losing my husband. So, with this little gift, I decided to go with him because of this kind gesture which now I believe was just a con working on my emotions and so I decided to go with his company (O... read more

Tom H 

on BBB

a year ago

On 7/16/23, the hottest day of the summer, my a/c stopped blowing cold air. The next day I started calling around to get help ASAP. My wife works from home and couldn't stand working all day in a hot house. The only company I could find that would come out was One Stop Heating and Air. Jeff, the owner, came out and check the outside unit and said that it was the condenser. And that would be a$4k fix if they could find the part. I asked specifically about the capacitor as that had gone out before. Jeff said that tested good. ... read more

Virginia G 

on BBB

2 years ago

******** * Horrible experience. I bought a pretty expensive furnace from them back in March of this year. When the first snow storm hit the dash board broke down, contact them and so far nobody is giving me an answer on when they are gonna be able to fix it. They are lying to me, don't communicate between them. Are not professional nor they provide a good customer service. I will not recommend them at all.<br /> 

Don G. 

on BBB

4 years ago

November 21, 2020 my furnace stopped working, the temperature was cold and I needed a furnace repair technician. I went online and found a shop that would schedule a same day appointment, recommended by homeadvisor.com. A technician came to the house, inspected our furnace, gas forced air, and determined the blower motor was bad but also claimed that the furnace had a corroded heat exchanger and the best option was to replace the furnace. I looked at and felt it and all I could see was discoloration, it felt structurally sou... read more

James T 

on BBB

5 years ago

We returned from a two-week trip to warm weather in Utah County. We turned on our air conditioning unit and immediately heard a loud knocking noise which we traced to the air handler located in our basement. We looked online for potential air conditioning businesses and found a list on the Home Advisor website. We called One Stop Heating and Air Conditioning, one of the four companies listed that had glowing reviews in the advertisement online and made an appointment for a service visit. The One Stop Heating and Air Conditio... read more