One Step Diagnostic - Bay Colony

Patti A. 

on Yellow Pages

6 years ago

One Step is strictly professional. They are not there to coddle or befriend. In fact in the many tests I've gone in for, I don't recall seeing any social chatter amongst any of the office staff; they are either checking someone in or out, filing, copying scheduling, answering phones. answering patients questions or listening ,all in a professional manner. Any request for reports I would call in for were ready when I got there; if I requested for copies of previous test when I arrived for an appointment they were ready when m... read more

Briana B. 

on Yellow Pages

7 years ago

It is hard to put into words the experience I have had at the Woodlands location One Step. As I write this my hands are shaking because of the anger and frustration that I am feeling. My ultrasound for my pelvis was scheduled for 1230. I arrived at 12:20, there was a small hiccup in the beginning because my order needed to be faxed from the physician. But that order was sent over in less that 15 minutes. I was asked to arrive with a full bladder. I had drank 32 oz of water as requested, and I left the office at 150pm ....my ... read more

Connie G. 

on Yellow Pages

7 years ago

The staff is extremely helpful and there was absolutely no wait time. 

Melanie M. 

on Yellow Pages

8 years ago

I wish I had read the reviews before making an appointment with this facility. I was told to arrive at 11 a.m. and had filled the paperwork out (they gave to me the week before). So I sat in the waiting room for over an hour - the front desk girl left at 11:45. I knocked on the window - asked for my order back and to refund my co-pay. Never go there. Very poorly run and not professional!! From the reviews all their clinic are run the same way. 

Cheryl C. 

on Yellow Pages

10 years ago

My appt. was for 1:15. It's now 2:20 and I'm being told it'll be 45 minutes more! My doctor gave me Valium to relax which should pretty much be worn off before I get in. WHY do doctors and diagnostic facilities overbook so patients have to wait? Absolutely no concern for a person's time! But they sure want their money right now!