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One Medical

3.5

About this business

One Medical is one of the largest independent primary care practices in the country, offering extraordinary healthcare to all of our members. One Medical's member experience is powered by intelligent uses of technology, including a mobile app that helps schedule appointments, renew prescriptions, and message with a provider. Consistent, quality care is ensured through up-to-date digital health records and with proactive digital health reminders. And if you can't make it into the office, One Medical makes access to care frict... read more

Location details

329 Primrose Rd 2nd Floor, Burlingame, CA, 94010, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.562 reviews
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Annette Whitney's profile image
Annette Whitney 
on Google
4 days ago

I got right in and saw a great Dr 

Pei Ling Chou's profile image
Pei Ling Chou 
on Google
a week ago

On July 8, 2025, I had a brief telehealth consultation with Christine Lam via Amazon Care / One Medical. The visit lasted less than 20 minutes, involved no labs, tests, or procedures—just a simple conversation and a routine prescription. To my shock, I later discovered that One Medical billed my insurance (Cigna) $994 for this visit. While I only paid a co-pay, my insurance was charged nearly $900, which seems highly disproportionate to the actual service provided. This appears to be a case of upcoding, where a provider subm... read more

Ann Goldsmith's profile image
Ann Goldsmith 
on Google
3 weeks ago

Amazing experience 10++++ bedside manner from the Dr!! 

Ellen Landress's profile image
Ellen Landress 
on Google
a month ago
Tommi Duck's profile image
Tommi Duck 
on Google
a month ago

Met with Christine Lam and she was wonderful. Great listener, very empathetic and always asked consent before diving into medical questions or asking to do a physical exam. 

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Frequently asked questions about One Medical

How is One Medical rated?

One Medical has a 3.5 star rating with 62 reviews. 

When is One Medical open?

One Medical is closed now. It will open tomorrow at 8:00 a.m. 

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