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One Call

2.4

About this business

Location details

841 Prudential Dr #204, Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
SatClosed
SunClosed
2.4162 reviews
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Caitlin DeCoster's profile image
Caitlin DeCoster 
a week ago

They should be called one million calls because I've had to call them so many times and still don't have an appointment scheduled! So frustrating! 

Angela Shoemaker's profile image
Angela Shoemaker 
2 weeks ago

Terrible customer service and delays with scheduling! No local number to speak with a supervisor. Total waste of time from a case manager’s standpoint!! Your company need to do better!! 

Andrea West's profile image
Andrea West 
2 weeks ago
Tyler G's profile image
Tyler G 
2 months ago

Absolute joke of a company and I don't like that my medical information is being accessed by someone in another country that I can't understand. 

Nick St Hilaire's profile image
Nick St Hilaire 
3 months ago

I was contacted by OneCall to provide spinal decompression for a workers' compensation patient. I provided the service, and billed it the day it was provided. It took eight weeks to receive remittance advice (treatment had concluded) only to have the specific procedure OneCall requested be denied. I resubmitted the claim as mechanical traction to have that denied as previously processed. There has been zero response from the coordinators who sought the care. Attempting to contact claims results in being routed to an offshore... read more

Frequently asked questions about One Call

How is One Call rated?

One Call has a 2.4 star rating with 162 reviews. 

When is One Call open?

One Call is open now. It will close at 9:00 p.m. 

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