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Oncor is Texas's largest energy delivery company, providing safe, reliable electric energy and services to customers throughout the state.
2801 John Arden Dr, Waxahachie, TX 75165, Waxahachie, TX, 75165, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Has the worst customer service and you have to jump through hoops just to fix something that you know will be done in 10-15 mins max even if you’re in an emergency area. Oncor will always be horrible, thanks.
These people are the most inept people I've ever dealt with. I started a new build and tried to get electric services started THREE WEEKS AGO and they have repeatedly told me "yOu aLReAdY hAvE a MEtER" when I have even sent picture proof that I don't. They sent a technician out to even verify I didn't have a meter and the meter number they are reading for my property actually belongs to a neighbor and somehow that report got "fiLeD iNCoRreCtLY" so now it will be another two weeks before they will send a technician to "vERiFy... read more
Oncor is by far one of the worst companies I have ever experienced. I'm getting the siding replaced on my barn and I've been trying for over a week now to get the meter disconnected so we can change the paneling on that part of the barn. I have called and messaged them at least 4-5 times throughout this process. A technician hasn't even called me to just SCHEDULE the disconnect. Absolutely ridiculous. I certainly wish we could change our electrical meters to another company. These guys are the worst. -10 stars.
Oncor Electric Delivery has a 1.4 star rating with 11 reviews.
Oncor Electric Delivery is open now. It will close tomorrow at 12:00 a.m.
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