Once Upon A Child's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Once Upon A Child

4.1

About this business

Location details

264 Harbison Blvd, Ste L, Columbia, SC, 29212, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.1766 reviews
Select a rating
anonymous's profile image
anonymous 
11 years ago

Lots of baby stuff best "once" I've ever been to 

anonymous's profile image
anonymous 
11 years ago

I LOVE this store. Their clothes are reasonably priced and they have brand name items. It is arguably one of my favorite places to go. Which, says a lot about me. :)They often have sales that allow the customer to purchase fantastic looking clothes for unbelievable prices. My only complaint is with the customer service. It is inconsistent. One day, you'll have the best customer service you've experienced in years. The next visit, horrible customer service. Unfortunately, when working in retail, the bad outweighs the good. Bu... read more

anonymous's profile image
anonymous 
11 years ago

I walked in and was greeted by staff. I could tell it was a vet busy day for them. My shopping experience was in except fitting through the isles. My big problem was at check out. Only 2 girls were behind the whole counter while apparently the "team lead" was too busy with arranging bows and hats to help with a return I had as well. When she did come over she looked annoyed and i felt was quiet rude to ignore the customer and play with accessories. I waited 15mins to do a return. Completely unprofessional I will never go bac... read more

anonymous's profile image
anonymous 
11 years ago

You need to list your hours it would really be helpful for people that travel a distance to shop here 

anonymous's profile image
anonymous 
11 years ago

Love this store...my sons are 8 and 3. I have shopped there for 9 years. Always friendly.....always fair. I will continue to shop there as they always meet my needs. Thank you to the staff. 

anonymous's profile image
anonymous 
11 years ago

Im not sure about them loosing your credit, reciects but I would think you would get some copy of your own would you not? I know that every time i've had to purchase anything in there I've often found what I was looking for without any problems! ALTHOUGH THE YOUNG GIRLS SEEMED STRESSED AND TIRED SHORT STAFFED AND QUITE BUSY WITH NO MANAGER THERE (I HAD ASKED FOR) I feel they were doing there best... I also don't think they may have had either Proper training or couldn't find the recipts due to lact of prper CorrectManagement... read more

anonymous's profile image
anonymous 
12 years ago

Very sad to see that your store has horrible reviews all over the web for POOR customer service. This used to be an awesome store. Now it is run by young girls who have no manners and no since of respect for the customer. You stand at the register to pay and they are all busy behind the counter and all of them just look at you and never say " be right with you" or "are you ready to check out" I don't know who is in charge but maybe they need to spend some time training their employees or themselves on better ways to run a bu... read more

kkmkorner's profile image
kkmkorner 
12 years ago

Beware! They lost my store credit!! I went in last Saturday intending to use my store credit that was remaining from a previous time I had brought them merchandise. I was told there were 3 people with my name and asked which one I was. Since I was never asked to show any ID I thought perhaps one of the other persons with my name may have used it. No one seemed to know what to do as the computer showed my credit had been redeemed. (I am a 55 yr old Gma that had brought in new stuff we didnt use in trade for stuff for my grand... read more

jillianeddins's profile image
jillianeddins 
12 years ago

Great place to buy and sell. I sold a jogger and clothes and bought some great items. I have been in the store on a Saturday and during the week. I always had great service. This is way easier than tagging clothes for a consignment or selling online. I will be back. 

Frequently asked questions about Once Upon A Child

How is Once Upon A Child rated?

Once Upon A Child has a 4.1 star rating with 766 reviews. 

When is Once Upon A Child open?

Once Upon A Child is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com