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Once Upon A Child

3.6

About this business

Location details

7508 Cypress Creek Pkwy, Houston, TX, 77070, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.6654 reviews
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katrina d.'s profile image
katrina d. 
11 years ago

This place needs to train their employees in customer service! I walked in at least three girls looked up but no one said hello welcome to the store! Plus no one smiled at all, the girls look like they don't want to be there at all they look miserable when they should be smiling and being polite which they aren't besides no customer service all the girls do is talk amongst each other slowing their work down if they stopped yapping and did their work checking in items wouldn't take them so long ....I agree with the post FIRE ... read more

adriana p.'s profile image
adriana p. 
12 years ago

Fire all of your staff and start over... Seriously. First time visit = last time visit. I am a huge fan of thrift & resale shops but I've never felt so uncomfortable inside a store. All of the employees are rude. I came in hoping to trade in my NB clothes for some 3-6 month clothes. They told me that they couldn't take most of my stuff before even looking at it first. Most of the things I had were brand spanking new!! Tags and all!! My son just grew out of NB way too fast and some of the things I had were jackets that he nev... read more

Laura H.'s profile image
Laura H. 
12 years ago

way too crowded to shop here and the store is a mess. Clothes are too tight to shop through and the employees are very rude. 

Shartarri M.'s profile image
Shartarri M. 
13 years ago

One of my favorites – Great store. I have been there on several occasions and I come back with a ton of stuff for my daughter. It takes some time to go through all of the clothes and shoes, but the store is very organized. The store has a variety of brands that are very well priced . My daughter also loves to go to this store with me because they have a child's area where they have a few toys and a movie always playing. This store is super affordable and the staff is always friendly. 

CSMobileUser6's profile image
CSMobileUser6 
13 years ago

Love this place – Ok so with 2 lil Princesses, it gets very expensive! I now shop here! I love this place!! I have found so many Boutique Dresses NEVER worn at rock bottom prices! Everything I get here is NAME BRAND! With original tags still on. I find Gap, Gymboree, Kenneth Cole and tons of Boutique outfits. I never bought a pair of "worn" shoes yet. Patience is the only thing u need when goin to this store. I LOVE this store. 

LeeHouston's profile image
LeeHouston 
14 years ago

Avoid this place... – I spent a several hours ironing and organizing my daughter's wardrobe from last winter. I laid everything out neatly in sets and brought it into the store. In total there were about 60 pieces of clothing; about 18 pairs of jeans/pants (all gap, old navy, gymboree, crazy 8, CP and levis), at least 12 gymboree sets including top and bottom with matching socks or hair clips, as well as shirts, skirts, sweaters, dresses and pjs; several items from Gymboree and Crazy 8 were new with tags still attached (agai... read more

Business response:

Do a garage sell and really see the value of your clothing. CRAZY 8, GAP, GYMBOREE, used to have great resale value, but as years went by they chose CHEAP fabrics, higher prices, and the end product is what you pay for. Go into every shop in Houston and look at their SALE racks and the investment the shops made that did not sell. Every business owner has to give you an offer. Your choice to take the deal, or walk away, but in a mature, respectful, way. 

4myson's profile image
16 years ago

Great Selection! – I was suprised to find all seasons clothing all year round. I save a bunch of money on ski-wear for the holiday ski-trip. Great service and selection! Got some cash while selling last season items. 

Persian2000's profile image
Persian2000 
16 years ago

check prices before pick! – the store is overload with many many items in, each thing is about the same price as you can buy it new just across the street, AT THE MALL they price the name brand items as regular new stuff some ralph lauren rompers for over $15.00 each pieve when you can buy them new for 12.99 at marshalls, the shoes aver very used, soles are very very used, plus the fat girl there is very mean, i think she is the owner but what ever is she is letting customer go away, some "sale" stuff is marked for one dolla... read more

parentof3's profile image
parentof3 
17 years ago

I have 3 kids of different ages with lots of toys and clothes. Selling is much easier than doing a garage sale etc. They buy books, toys, Equipment, cribs, childrens furniture and more. It is nice to have a place to go to. What ever they can't take they will donate for you. This is a much better alternative and no appointment is necessary. I understand they can't buy everything. It is nice to know that I have options and can get things cleaned up at the same time. Chances are if they weren't around I would be giving it away ... read more

Frequently asked questions about Once Upon A Child

How is Once Upon A Child rated?

Once Upon A Child has a 3.6 star rating with 654 reviews. 

When is Once Upon A Child open?

Once Upon A Child is closed now. It will open tomorrow at 10:00 a.m. 

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