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On Demand
- Office Equipment
- Houston, TX
About this business
Location details
5821 Southwest Fwy, 1st floor, Houston, TX, 77057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Although I was aware all sales are final, I ordered the wrong ink replacement and they would not allow an exchange. Customer service has apparently lost sight of the bigger picture. I'm frustrated enough to have placed a 1-star review but, in fairness to them "all sales are final". You know what, they are correct.
On Demand has been handling our equipment needs for a number of years now, providing quality products, delivered timely, and responding promptly and efficiently to calls for service. Scott Manby has always been available when necessary to keep us up and running. They are an excellent equipment provider who you can trust to be responsive to your issues.
Great customer service!
We've had business with On Demand since 2016 and we're happy to continue our business well into the future. Whenever we have issues, whether it be technical or with our actual copier, which really is hardly ever, I know I can call Scott or one of the other guys and I will have the problem resolved by the end of the business day. On Demand has been great to work with. I can't recommend them enough!
We have been using On Demand for a few years now for our copier and mailing needs. They have delivered everything as promised. Jose, our Account Manager, is always checking in with us. Their Service Manager, Scott, is always available when needed. When we have needed service, which is not often, the issue is addressed quickly and downtime is minimized. They consistently out perform where other service providers fall short. Keep up the great work!
Frequently asked questions about On Demand
How is On Demand rated?
On Demand has a 4.7 star rating with 86 reviews.
When is On Demand open?
On Demand is open now. It will close at 6:00 p.m.
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