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Travel risk management programs protecting travelers, their families, & their organizations. Members call 800-575-5014 for immediate emergency assistance.
11 Manor Pkwy, Salem, NH, 03079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to 11:59 p.m. | |
Tue | 12:00 a.m. to 11:59 p.m. | |
Wed | 12:00 a.m. to 11:59 p.m. | |
Thu | 12:00 a.m. to 11:59 p.m. | |
Fri | 12:00 a.m. to 11:59 p.m. | |
Sat | 12:00 a.m. to 11:59 p.m. | |
Sun | 12:00 a.m. to 11:59 p.m. |
My father fell ill on a cruise ship near American Samoa. After getting him off the ship and to a hospital in Fiji, On Call International spent a week giving my family the run around on where they could airlift him for better treatment. We heard Auckland, Brisbane (for which my mom called in a panic needing my credit card to prepay for the flight that never happened), New Calidonia, home to Minneapolis, Honolulu, and LA. Came to find out they never secured admission for him anyplace until he finally got into Honolulu. Then th... read more
Business response:
We appreciate you taking time to post your feedback. In order to protect the patient's privacy, On Call cannot comment on case specifics in public forums. Our Continuous Improvement team has conducted a review of your father's active case, and a member of the team has reached out to schedule time to review and address your concerns. On Call International follows the international guidelines for air medical transport as set forth by the Federal Aviation Authority, IATA global standards, and air medical transportation industr... read more
This company is a subcontractor of World Nomads, and they do not honor anything that is advertised. I've been hospitalized for a week and these people have done nothing at all for us expect add so much stress to an already awful experience. There's no follow through, you have to submit the same paperwork over and over which they claim they aren't receiving. They even suggested we beg our friends and family for money, instead of giving the hospital a guarantee of payment. We had to overdraft our bank to pay the hospital. Ther... read more
On Call International has a 2.7 star rating with 31 reviews.
On Call International is open now. It will close at 11:59 p.m.
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