Olivia's Bridal House

Hailey Johnson 

on Google

a year ago

Original Review was 5 stars, but after purchasing and going through the process of getting my dress and veil, I have ultimately decided 4 stars was more suitable. I recently had the pleasure of working with this bridal salon for my special day, and while the overall experience was positive, I feel compelled to share my thoughts on the communication aspect. The dress I ordered took over a year to arrive, and unfortunately, there were no proactive updates or communication from the salon during this time.I understand it could b... read more

Kailey Hayes 

on Google

a year ago

This was the worst experience wedding dress shopping I could have imagined. The issues started early when this was a dress shop where you can’t look for dresses they are picked for you, but I never got the paperwork to send my preferences. I called the shop twice leaving a message that this was never received and only the day of about 10 minutes before my appointment was it sent over. There was the talk of oh we sent it and it must be in spam or something. It wasn’t the forms were just never emailed. My appointment was with ... read more

Jessika Cantu 

on Google

2 years ago

The owner was not very friendly, helpful or welcoming. She seemed super annoyed by our sheer presence the second we arrived. My wedding party was practically doing her job for her by suggesting dresses, accessories and possible alterations. The relationship with your bridal consultant makes up almost 50% of the dress shopping experience so it’s too bad that that opportunity was missed and disregarded. 

Linda Pohlen 

on Google

2 years ago

Warning to anyone who books an appointment, even if you cancel a week in advance, the “consultation fee” is non-refundable. I felt the sales woman who we called to request our cancellation was not empathetic to our circumstances. 

Jessica Reed 

on Google

2 years ago

This was a great experience! I was so nervous about shopping for wedding dresses, but Nicole really helped me feel comfortable and make the experience easy and fun!