Oldbury Health Centre

Ty Carne 

on Google

3 weeks ago

Almost impossible to get a repeat prescription - and the method of doing so keeps changing - opening hours not adhered to and seem to be a matter of whim, website is terrible, very difficult to get through to a human on the phone. Absolutely laughable. The practice manager is clearly not competent to manage a place this size, utterly incompetent. Was threatened, as a patient who recently underwent heart surgery, to have my medication stopped if I didn't get a blood test - which I'd had ten days before. The receptionist said ... read more

Stephen Howell 

on Google

a month ago

I rang up recently about 8am like everybody has to and got an appointment just over a couple hours later for the same day. I was 5th in the queuing system which was not the norm but even have said that. In the past I have had to call back several times after 8am as the lines are too busy. I have still been able to get an appointment on the same day, albeit later on in the day. The only downside is the waiting time to be seen by a doctor when you arrive on time but every patient is different and has their own needs for the do... read more

Abrar Houssien 

on Google

a month ago

After many frustrating experiences elsewhere, this is the first GP surgery in England that actually answered my call. Booking an appointment was straightforward and the staff were kind and responsive. It is reassuring to know they prioritise children in concerning situations. Friendly, professional and efficient, exactly what a GP practice should be.