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Unlike other Chicago-area banks, our heritage traces the advancement and evolution of the banking industry and the growth and expansion of the Chicago metropolitan area. As Old Second expands throughout Chicagoland and the surrounding communities, our commitment to a better banking experience remains steadily on course. Backed by an unwavering sense of financial responsibility and focus on humanity, we've persevered through the most challenging and rewarding economic climates and historical events since the late nineteenth c... read more
355 Army Trail Rd, Bloomingdale, IL, 60108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Today, 8/19/2023 at about 11am, I stopped at the Old Second Bank in ******** to make a deposit. My kids have been saving their change, so I decided to deposit into our saving account. The only way to deposit change at the bank is to use their change counting machine. I have had the machines short count me before. I noticed it awhile ago and have always counted my change before depositing it in the machine. I even deposit the change slowly so that it has a chance to count each coin individually. I put 5 dollars worth of quart... read more
I was also a customer of ****************** bought by Old 2nd. I was quite pleased with the customer support provided by ***. I am 71. Of all the banks I have used,Old 2nd is the worst. There is no on-line help. The 'Chat' takes days to get an answer. Both the 866 or the 630 support numbers "are not available at this time." The *** (now Old 2nd) branch is 1/4 mile away. Nice. I am starting to look for another bank to switch to.
I have been banking with ****************** for 15 years and when they sold to Old Second National Bank they 100% sold out their customers. This is the worst experience I have ever had with a bank. There online banking is absolute GARBAGE, when it shows a pending transaction that should be taken out of your available balance. Not one day take out all of those from your available and make you go negative!!! You are hurting people financially and you have no answer to fix it. i hope your company goes down hill just like you ar... read more
Worst Bank Ever since they took over WSB! I Have had nothing but issues especially with online banking. The format, functionality and chronological order is backwards. E-Bills constantly fail and do not pay and I receive no response to support messages in regards to the issues. Was a faithful customer to WSB for 30 plus years. OLD ********************** BANK has failed miserably in less then 5 months. Will be moving my to another bank and recommend anyone to steer clear of this institution.
Old Second Bank fumbled the pass when they acquired West Suburban Bank.I can't say thet they did anything unethical or illegal, but EVERYTHING I tried to do was a major project. Business as usual was easy at WSB, where I banked for 45 years. Starting April 25, 2021, Old Second Bank took over. Since then, every transaction has been a chore. I think the owners of WSB "sold us out" when they turned over my accounts to Old Second Bank.
Absolutely the worst experience Ive ever had with a bank. Am only there because of the merger with ******************* where I have been a customer for 40 years (formerly ************* Difficult to reach anyone by phone, having been cut off several times when on hold. If by some miracle you do speak to someone they wont be able to help, only promise a return call (still waiting..). No answers on their 02 banking site (still waiting.). The probability of moving my two personal checking, savings account, home equity line of cr... read more
02 Recently acquired ****************** and I am insulted at the lack of commitment to customer support during the transition. I was a West Suburban customer for over 35 years. As a result of the takeover, I was froze out of my account, was told I could not get a final account statement as the transition / cut over period occurred at the end of the statement period, and could not access critical transaction records. All that O2 could provide was the current balance. No information as to any credits or deposits was retained. ... read more
Old Second National Bank - Bloomingdale Branch has a 3.8 star rating with 55 reviews.
Old Second National Bank - Bloomingdale Branch is open now. It will close at 5:30 p.m.
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