Old Navy

Kim Edwards 

on Facebook

6 years ago

I think my personal data might have been breached in November 2019 opening a Old Navy Credit card. Tried calling but appears customer service is off shore 

Nina Onceler 

on Facebook

7 years ago

old Navy is awesome I love their clothes and I own countless pieces. what I do not love is being followed around like a petty criminal when I'm trying to spend my gift card. I felt so uncomfortable I decided to just buy my mom's socks and leave. thanks old Navy I wish your employees were as awesome as your clothes. 

Lori Tolle 

on Facebook

8 years ago

Horrible return policy! Will never step foot in an Old Navy again. Tried returning a few items I bought 6/25, but admittedly, kept forgetting to return until today; basic white T’s and such; all items had tags and I had the original receipt. I was advised by manager that the policy for returns after 45 days from sale is to a.) give store credit AND b) ONLY for current SALE prices of these items, NOT the amount I paid for them! (An example: $1.49 for something I paid $10.9… See more 

Lori Tolle 

on Facebook

8 years ago

Horrible return policy! Will never step foot in an Old Navy again. Tried returning a few items I bought 6/25, but admittedly, kept forgetting to return until today; basic white T’s and such; all items had tags and I had the original receipt. I was advised by manager that the policy for returns after 45 days from sale is to a.) give store credit AND b) ONLY for current SALE prices of these items, NOT the amount I paid for them! (An example: $1.49 for something I paid $10.99 for 2.5 mos ago). Bad return policies = bad customer... read more