OK Tire

Ron Pong 

on Google

a week ago

Thanks OK Tire team! I had a nail in my tire, they couldn't get me in right away so I was on standby. Dropped my car off, they messaged me when the car was ready. They had explained there was a nail, but didn't penetrate all the way through so no repair was needed. I was ready to pay for the labour for them to check, but the nice gentleman said no charge. It's not often in today's world where anything is free, especially if time was spent. I sincerely appreciate the service and gesture by the team at OK Tire. This review is ... read more

C “C” L 

on Google

2 weeks ago

This was one of the worst customer service experiences I’ve ever had. I went to this auto service shop to have a part replaced. After that, my car seemed to develop a new issue. When I consulted another shop, they suggested it might possibly be related to the replaced part. I returned to this shop to share my concern with Samson, but in my experience, he showed no patience to listen, repeatedly interrupted me, and appeared to deny any responsibility without allowing me to finish. His attitude felt very unfriendly and aggress... read more

Photo dump 

on Google

2 weeks ago

I was in dire need of a tire repair, and the team at OK Tire Richmond immediately took action. It was so impressive to see the care they show towards their customers. 5 stars, will always come here for any fixes in the future. 

Gaga Hung 

on Google

2 weeks ago

I had such a great experience at OK Tire. The whole team was friendly, professional, and really took the time to explain everything clearly. From the moment I walked in, I felt welcomed and taken care of. They don’t just rush you in and out—they actually care about doing the job right. The service was quick but thorough, and they went above and beyond to make sure my vehicle was safe and running smoothly. Pricing was also very fair, especially for the quality of service you get. It’s hard to find an auto shop you can trust, ... read more

Sarah Winter 

on Google

2 weeks ago

I can’t say enough good things about OK Tire. The staff is incredibly friendly and knowledgeable, and they always make sure customers feel confident in the service they’re getting. Every visit, the team takes the time to explain what work is being done and why it’s necessary, which really builds trust. What impressed me most is how efficient they are—they get the job done quickly without cutting corners. The prices are fair, and I never feel like I’m being upsold on things I don’t need. They genuinely care about customer saf... read more