Ohio Hearing Institute

Yazan Mustafa 

on Google

9 months ago

EMME the secretary is horrible. Very disrespectful and rude. She will interrupt you while you’re speaking and on top of that she hung up on me. I called back and asked why she hung up on me while I was asking a question and she says “ well i didn’t know you were gonna ask a question” She probably would’ve known I was asking a question if she didn’t hang up on me. This is not the first time I’ve had issues with her. She gives this institute a very very bad representation and I hope her management addresses her for the way she... read more

Jordan 

on Google

a year ago

Didn't even make it to the point of seeing the surgeon. Initial communication was a bit passive-aggressive via email and very delayed, but I gave them the benefit of the doubt. I had to check in a couple of times to confirm my own appointment as they have no system of automated confirmations or calls of any kind. Most of the communication had to be done via phone calls FOR HEARING SERVICES, yet two hours before an appointment about 5-6 weeks in the making, they have it in them to finally TEXT me just to cancel in the final h... read more

Anonymous 

on Google

a year ago

Didn't even make it to the point of seeing the surgeon. Initial communication was a bit passive-aggressive via email and very delayed, but I gave them the benefit of the doubt. I had to check in a couple of times to confirm my own appointment as they have no system of automated confirmations or calls of any kind. Most of the communication had to be done via phone calls FOR HEARING SERVICES, yet two hours before an appointment about 5-6 weeks in the making, they have it in them to finally TEXT me just to cancel in the final h... read more

Ken Lewis 

on Google

a year ago

First it takes forever to get in and when I arrived everyone seemed pretentious and uncaring. When I got back to the room, I told the technician that I can't lay on my back because it will induce vertigo. She laid me on my back and surprise I got vertigo and I set up immediately. The technician seemed to care more about her equipment then anything else and stated that she was leary about hooking me up because I could damage the equipment and that one of the test is a test they normally do while someone is sleeping. This is t... read more

Anonymous 

on Google

a year ago

First it takes forever to get in and when I arrived everyone seemed pretentious and uncaring. When I got back to the room, I told the technician that I can't lay on my back because it will induce vertigo. She laid me on my back and surprise I got vertigo and I set up immediately. The technician seemed to care more about her equipment then anything else and stated that she was leary about hooking me up because I could damage the equipment and that one of the test is a test they normally do while someone is sleeping. This is t... read more