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Oedro
- Automotive
- Kent, WA
About this business
Location details
18220 80th Pl S, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I see a lot of one star comments and not sure on why. I honestly had a good and bad experience I ordered a soft tonneau cover from them which soft tonneau covers can be great can be bad really depends. It came in damaged had a defect in the cover itself and I contacted oedro and originally I asked to exchange it for a hard cover and I was told it was fine and then got an email they were sending a new unit. So there was a bit of confusion but they ended up giving me a full refund for the damaged product and have made it very ... read more
Customer service is awful and the employees are essentially robots stuck on repeat. Unable to even meet the most basic requests for a replacement part. Don't let the low prices fool you, if there's an issue with one of their products, it will be a hassle to deal with them and it may not get resolved.
I bought them running boards from someone on Facebook they were brand new in the box she had accidentally purchased two. She showed me hers and said they didn't last very long but I bought them anyway. After just three months they are worn and rusting. After contacting them and having no receipt and no longer having the Box they came in they are unwilling to help me. Although I understand their position anyone looking to purchase their products or to take note. I live in New York this is during the summer months there is no ... read more
I ordered these steps June 2024. By June 2025 the passenger side step was rusted and the “triple” coating is gone. When I sent pictures to customer service they gleefully told me that it’s been over a year and it’s beyond the warranty. I asked if these were meant to be disposable steps, and if I was meant to get a new pair annually. I was told to just paint them with rust proof paint. Lol! Seriously? No, what I will do is purchase products from another company.
Frequently asked questions about Oedro
How is Oedro rated?
Oedro has a 3.3 star rating with 56 reviews.
When is Oedro open?
Oedro is closed now. It will open tomorrow at 8:00 a.m.
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