Octagon Lifts Pty Ltd

Bianca Utting 

on Google

3 months ago

Be aware they are extremely expensive if they need to come out on a weekday (informed them it was not urgent) to check something that isn't working. They deemed it to be working after clicking the button back in its place from behind the panel, then sent an invoice for $520. They were in the centre for 10 minutes. No replacement parts required. Unreasonable and when it was a weekend call out, it was closer to $1,000 for the same amount of time to reset the lift that had stopped working. We now put the lift out of order if it... read more

Grant Jarvis 

on Google

7 months ago

I highly recommend not using Octagon lifts. They were terrible at repairing a simple problem in the lifts door closing too quickly which was a hazard. They are incompetent and their customer service isn't up to scratch. Please use another company that can handle these issues efficiently and effectively. 

MattyJohn John 

on Google

2 years ago

This is a cowboy company. Nearly 3 months to replace our residential elevator, excuses given for poor management. Within 3 days of operation, it breaks down again. They came out and fixed it but broke down again that day. Broke down on a Saturday and s of Tuesday, still broken. Stay away from them. I also didn't like their blasé attitude to residence concerns