This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ochsner Home Medical Equipment
- Healthcare
- Jefferson, LA
About this business
Location details
501 Coolidge St, Jefferson, LA, 70121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THE ABSOLUTE WORST!!! Since early July I have been trying to get cpap supplies. I had requested my doctor to write a script for a mask that didn’t pull at the hair and get tangled in the cpap mask. Throughout my many telephone conversations with Ochsner OHME I gave up on that and gave in to just trying to get the same supplies I have been using. Gina was the first person I spoke to and before I could inquire about different options, she recited a pre-scripted dialogue of what I could get. She was so enthusiastic, almost to t... read more
The only consistently positive experience I've had with this department has been the delivery service. When issues arise with delivery, they are most likely the result of administrative errors—not the fault of the delivery team. However, some of the staff members I've spoken with over the phone have been unprofessional, at times rude and disrespectful. This reflects a need for better customer service training and perhaps stronger oversight. It's disappointing that such behavior has gone unnoticed, especially by an organizati... read more
Caution! They have billed me incorrectly several times and even billed for things I have paid for already. I tried to take auto pay off but they will not allow me to do so. I am also disappointed because I just received a bill for over four hundred dollars when I was told it would be about forty dollars. Go anywhere else!
Horrible customer service! It is very unfortunate that Ochsner lets them put their name on this. Delivery and supply issues. I should have read the reviews prior to using this company. You will be just as disappointed as most of these reviews are. Let that sink in!
WARNING!!! WARNING!! WARNING!!! I hope you read this review before using these people. First in getting the equipment, they overcharged my copay. I had to call my insurance company and a Rep from insurance spent almost 1/2 straightening out the situation while Inwaited on the line. I came home with a tank of O2 to hold until the came The hospital did not give me a choice which Inthink violates Medicare rules Driver called whileI was in hospital , asked me to call back office when I was discharged around noon I did rhat and t... read more
Frequently asked questions about Ochsner Home Medical Equipment
How is Ochsner Home Medical Equipment rated?
Ochsner Home Medical Equipment has a 3.7 star rating with 178 reviews.
When is Ochsner Home Medical Equipment open?
Ochsner Home Medical Equipment is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com