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OCCU | Oregon Community Credit Union

3.4

About this business

Hi. We’re OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and Washington. That means, as a member, you are OCCU too. And together, we’re a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we’re not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: • Fewer and reduced fees. • Increased savings rates. • Lower loan rate... read more

Location details

1981 Mohawk Blvd, Springfield, OR, 97477, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
3.492 reviews
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Allie Speziale's profile image
Allie Speziale 
on Google
3 weeks ago

My experience with OCCU has been a nightmare. It's been the worst experience I have ever had with any credit union and I urge individuals to pick a different credit union/lender. They absolutely do not care about you and have issues with communicating properly within their own department. I have an auto loan with OCCU. Due to life circumstances, my income went down by 60% a month. I had originally inquired about a voluntary repo. However, I was told we could do a "short sale", where I sell the vehicle and then continue to ma... read more

Kam K's profile image
Kam K 
on Google
a month ago

Got an auto loan through occu was given a higher interest rate and told i could refinance it in 6 months for an appropriate rate. Really wanted the truck so I accepted. It's been over a year and I keep getting told no to refinancing. So they will lie to get you to accept to terms that are outrageous. Horrible bank. I also have great credit. The full speech was something along the lines of " just make the higher interest payments for 6 months then we'll get your loan refinanced to a more appropriate rate for someone with your... read more

Carlos Aguilar's profile image
Carlos Aguilar 
on Google
a month ago
shawn johnson's profile image
shawn johnson 
on Google
2 months ago

just dealt with customer service. Not helpful and got an attitude will be closing account 

Cris Weed's profile image
Cris Weed 
on Google
2 months ago

well, I've been a customer in the mid 2000 teens and I quit Oregon community credit union because it's run by a bunch of clowns. I thought the circus was in town when I first signed up and I got away from them as quickly as possible. I recently bought a new car in. The best rate was OCCU so I financed my car with them. so far I have spoke to five different customer service representatives regarding my auto pay that I set up with the dealer when I bought the car 3 1/2 months ago. Yet every single month they asked me when are ... read more

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Frequently asked questions about OCCU | Oregon Community Credit Union

How is OCCU | Oregon Community Credit Union rated?

OCCU | Oregon Community Credit Union has a 3.4 star rating with 92 reviews. 

When is OCCU | Oregon Community Credit Union open?

OCCU | Oregon Community Credit Union is closed now. It will open at 9:30 a.m. 

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