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OCCU | Oregon Community Credit Union

2.8

About this business

Location details

2755 Commercial St SE, Salem, OR, 97302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
2.8155 reviews
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B L's profile image
B L 
a month ago

The customer service is poor, rude, they are completely unprofessional at that branch. 

JASMINE LEYLA BARNES's profile image
JASMINE LEYLA BARNES 
2 months ago
PaperSwans CarriedMeAway's profile image
PaperSwans CarriedMeAway 
2 months ago

Thinking you'll reach a human when you call the branch location? Impossible new updated system Means you cannot access them ! I have had my loan 3 years (car) And can't update my address I may have to drive all the way to Salem Will there be anyone there? Or just cardboard cutouts And tape on the doors?? Whoever recommended No touch loans and guest services Should be fired Asap Sincerely Dissatisfied 

jamiece watts's profile image
jamiece watts 
3 months ago
S S's profile image
S S 
3 months ago

Nothing but issues. Double charged one month then triple charged for my car payment the next month. Zero accountability. Zero communication. Had to be assertive just to get them to reverse the charges and they wouldn’t send them back to my personal bank account where the payments came from and only keep it in their “savings” account that came open with my auto loan. Go literally anywhere else, not a single transaction I have made since December has worked as intended. Came back to edit this less than 24 hours later because t... read more

Frequently asked questions about OCCU | Oregon Community Credit Union

How is OCCU | Oregon Community Credit Union rated?

OCCU | Oregon Community Credit Union has a 2.8 star rating with 155 reviews. 

When is OCCU | Oregon Community Credit Union open?

OCCU | Oregon Community Credit Union is open now. It will close at 4:00 p.m. 

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