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OCCU | Oregon Community Credit Union

3.0

About this business

Location details

2755 Commercial St SE, Salem, OR, 97302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
3.0137 reviews
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Thelma Jane Erickson's profile image
Thelma Jane Erickson 
a month ago

I have been with OCCU ever since it was Lane Community that's close to forty years. I now live in Washington but stayed with OCCU because I love it and it's employees are always there with a smile and a greeting. Thank you all 

John Paul's profile image
John Paul 
a month ago

Worst company i have ever worked with. My vehicle was totaled over 3 months ago and i'm still making payments on it. The gap policy the sole me covered 1700 of the 8k owed. They use third party collector whom do not take proper notes. I have over thirty recordings of them lying and making stuff up as they go. I will be posting these on facebook under a new account titled "OccU Eugene or sucks" i'm also going to put together a class action lawsuit.If anybody reading this wants to join me , please reach out. Companies like thi... read more

faith Walters's profile image
faith Walters 
2 months ago

I’ve been dealing with w difficult and complicated situation for about a month. Today I called pretty ticked off and my call was answered by Jess. She was understanding, patient, and very helpful. More help than I’ve received out of this entire fiasco. And on top of that she helped me deal with my payments for the next two months. Whatever you’re paying her, pay her more. You made a difference, thank you!!!! 

C M's profile image
C M 
2 months ago

The customer service I received today was so beyond unacceptable it's not even funny! What a joke! 

Amanda Blankenship's profile image
Amanda Blankenship 
2 months ago

You guys are absolutely horrible ! What you did to me is unforgivable and unprofessional! This credit union is spiraling and for the good people that work there please get out of there now - it’s a sinking ship - how you guys lied to me and treated me after my situation and there being no ownership or communication between departments is disgraceful I’ll never recommend your bank and this has made me lose trust in banks all together ! Run away ! 

Frequently asked questions about OCCU | Oregon Community Credit Union

How is OCCU | Oregon Community Credit Union rated?

OCCU | Oregon Community Credit Union has a 3 star rating with 137 reviews. 

When is OCCU | Oregon Community Credit Union open?

OCCU | Oregon Community Credit Union is closed now. It will open at 9:30 a.m. 

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