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OCCU | Oregon Community Credit Union

3.0

About this business

Hi. We’re OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and Washington. That means, as a member, you are OCCU too. And together, we’re a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we’re not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: • Fewer and reduced fees. • Increased savings rates. • Lower loan rate... read more

Location details

2755 Commercial St SE, Salem, OR, 97302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 4:00 p.m.
SunClosed
3.0129 reviews
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Jonathan Agustin's profile image
Jonathan Agustin 
on Google
5 days ago

El año pasado en la venta de carros me pusieron está institución financiera. Más pagos quedaron en una cantidad y hasta el dia de hoy casi estoy pagando el doble del pago mensual. Según porque ellos le pusieron una aseguranza al carro y no me consultaron nunca. La verdad es una institución basura. 

Matthew's profile image
Matthew 
on Google
2 weeks ago

Terrible service. I will never use this company and highly advise others to never use this bank for anything. Double charges you, refuses to help out and puts the customer to blame. I have had nothing but an outrageously bad experience with this company over the last month. I have had 3 employees tell me to basically screw myself and left me hanging in the wind after they said they would do one thing and then double backs on you and does the opposite of what the say. Worst company I have ever experienced! 

Kaily Allen's profile image
Kaily Allen 
on Google
3 weeks ago

I would give zero stars if I could. I had an auto loan through OCCU and recently refinanced through OnPoint. As part of the process, I needed to turn off my OCCU autopay so that I wouldn’t be double-charged when the new lender paid off the balance. When I called to stop the autopay, I was told I had to cancel it 10 days in advance — something that was never explained to me upfront. They claim it’s “in the fine print,” but at no point did anyone tell me about this requirement. Because of this, OCCU is going to take $427 from ... read more

Appa Rain's profile image
Appa Rain 
on Google
3 weeks ago

Called into customer service and they were very rude, they asked for my social and she said I gave it to her too slow and she hung up without saying anything. 

Robin Tripp's profile image
Robin Tripp 
on Google
a month ago
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Frequently asked questions about OCCU | Oregon Community Credit Union

How is OCCU | Oregon Community Credit Union rated?

OCCU | Oregon Community Credit Union has a 3 star rating with 129 reviews. 

When is OCCU | Oregon Community Credit Union open?

OCCU | Oregon Community Credit Union is closed now. It will open tomorrow at 9:30 a.m. 

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