O'Brien® AutoGlass Epping

Tren Harvey 

on Google

a month ago

Quick and professional service. Highly recommended. 

Melanie Kelly 

on Google

a month ago

I normally do not have to write bad reviews but on this occasion I must. O'Brien's in general used to be a great company and had a good reputation but after my experience at the Epping store I cannot recommend them to anyone. I had to make a windscreen claim through Youi for a new windscreen replacement but after my windscreen was replaced it was leaking. This does happen occasionally so I gave them the benefit of the doubt. I took it back for a second time and it was still leaking. I reached out to them and received a phone... read more

Jon-Paul Hoey 

on Google

a month ago

Avoid if possible. The staff seemed friendly so I wanted this to work and gave them multiple chances to resolve but they unfortunately lack attention to detail & care. I’ve had to visit 3 times in the last 6 weeks travelling 30 mins each time and staying in the office for 2-3 hours each time. First time, they fitted a windscreen that had 5 scratches on it. My dashboard was also rattling, my car is less than a year old. I reported both issues numerous times on the phone annd on drop off and they replaced the glass. However up... read more

mike Fire 

on Google

2 months ago

Warning about O’Brien from Epping Don’t go there – can’t be trusted. I replaced my window with them and 3 months later it shattered everywhere. I found a new window repair company and the guys told me it had to be replaced because the plastic clips were broken and a screw was missing. I emailed O’Brien but never got a reply back. Just be careful, guys – always double check if they’ve done a proper job. Just putting this out there. 

Jessamie Yule 

on Google

2 months ago

I paid $750 and there was glass left all over my car when I got home... nobody vacuumed! And then when I called to let them know I got this very lackluster ' I'm sorry if we caused any inconvenience' reply ... they said I could drive all the way back to Epping to have them do the vaccuum - but I shouldn't have to do that. They should have discounted the service as they did not deliver part of it. Super super average.