O'Brien® AutoGlass Epping's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

O'Brien® AutoGlass Epping

3.5

About this business

Location details

Factory 7/26-28 Miller St, Epping, VIC, 3076, Australia

Get directions
3.5243 reviews
Select a rating
Tren Harvey's profile image
Tren Harvey 
a month ago

Quick and professional service. Highly recommended. 

Melanie Kelly's profile image
Melanie Kelly 
a month ago

I normally do not have to write bad reviews but on this occasion I must. O'Brien's in general used to be a great company and had a good reputation but after my experience at the Epping store I cannot recommend them to anyone. I had to make a windscreen claim through Youi for a new windscreen replacement but after my windscreen was replaced it was leaking. This does happen occasionally so I gave them the benefit of the doubt. I took it back for a second time and it was still leaking. I reached out to them and received a phone... read more

Jon-Paul Hoey's profile image
Jon-Paul Hoey 
a month ago

Avoid if possible. The staff seemed friendly so I wanted this to work and gave them multiple chances to resolve but they unfortunately lack attention to detail & care. I’ve had to visit 3 times in the last 6 weeks travelling 30 mins each time and staying in the office for 2-3 hours each time. First time, they fitted a windscreen that had 5 scratches on it. My dashboard was also rattling, my car is less than a year old. I reported both issues numerous times on the phone annd on drop off and they replaced the glass. However up... read more

mike Fire's profile image
mike Fire 
2 months ago

Warning about O’Brien from Epping Don’t go there – can’t be trusted. I replaced my window with them and 3 months later it shattered everywhere. I found a new window repair company and the guys told me it had to be replaced because the plastic clips were broken and a screw was missing. I emailed O’Brien but never got a reply back. Just be careful, guys – always double check if they’ve done a proper job. Just putting this out there. 

Jessamie Yule's profile image
Jessamie Yule 
2 months ago

I paid $750 and there was glass left all over my car when I got home... nobody vacuumed! And then when I called to let them know I got this very lackluster ' I'm sorry if we caused any inconvenience' reply ... they said I could drive all the way back to Epping to have them do the vaccuum - but I shouldn't have to do that. They should have discounted the service as they did not deliver part of it. Super super average. 

Frequently asked questions about O'Brien® AutoGlass Epping

How is O'Brien® AutoGlass Epping rated?

O'Brien® AutoGlass Epping has a 3.5 star rating with 243 reviews. 

When is O'Brien® AutoGlass Epping open?

O'Brien® AutoGlass Epping is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com