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Oberweis Dairy
- Ice Cream & Frozen Yogurt
- Downers Grove, IL
About this business
Location details
60 Ogden Avenue Store #A-9, Store #A-9, Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
store not open on time, by several hours. And when someone could be troubled enough to show up eventually, she was exceptionally rude. We were going to make a purchase but instead just opted to return our bottles and won't be back ever again. Quality has been going downhill anyway.
Business response:
Hello, Amanda! Thank you for your patience and understanding regarding the issue you had encountered at the Royal Oak store last Friday. I made a mistake when switching management shifts, which wasn’t caught until several hours after the store should have been opened. I apologize that your service wasn't up to your standard. I know I was a bit flustered from the mix up, and if that came through as rude I sincerely apologize. I hope you'll reconsider visiting us again; as that is not the standard of service that we normally p... read more
Very rude customer service !
Business response:
We're sorry to hear about your experience. Please reach out to Andrew or Bailey at 630-372-1633 so we can take care of you!
RecommendedAmazing staff and delicious Ice Cream 🍨 ❤️
Recommendedawesome ice cream dishes, love the fresh non GMO/ ice cream
Business response:
Thank you for sharing about your experience at Oberweis Ice Cream and Dairy Store, Nikky Danai! We work very hard to ensure we serve our customers the best tasting milk and ice cream!
RecommendedJust about the best ice cream around. The place is always spotless. Great service and friendly employees.
Business response:
Hi, Frank Kelly, thank you so much for sharing with us about your recent Oberweis Ice Cream and Dairy Store visit.
Recommendedthe best freshest hand crafted ice cream treats..
RecommendedVery delicious 😋 We will definitely come back again and try another flavor
One of the many Oberweis around the city and the suburbs. Opportunity to eat in or carry out a variety of desserts especially ice cream.
Frequently asked questions about Oberweis Dairy
How is Oberweis Dairy rated?
Oberweis Dairy has a 4.4 star rating with 520 reviews.
When is Oberweis Dairy open?
Oberweis Dairy is closed now. It will open tomorrow at 9:00 a.m.
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