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Ob/Gyn Consultants: Castillo Kristen MD
- Doctors
- Las Cruces, NM
About this business
Dr. Kristen Castillo, MD is an obstetrics & gynecology specialist in Las Cruces, NM and has been practicing for 23 years. She graduated from University Of New Mexico School Of Medicine in 1996 and specializes in obstetrics & gynecology.
Location details
4351 East Lohman Avenue, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent care. Good bed side manner, I highly recommend her.
One star is too much. My doctor was not in call so she was assigned to me at the last minute. I almost died. My baby almost died. Long stay at ICU afterwards for my baby due to her never responding to the seriousness of the delivery due to my condition. Never saw her during delivery until very last minute. I had a long difficult delivery. My husband saw her several times at the nurses station browsing the web shopping while waiting for her. My child was born not breathing due to a long long time crowning. This is to warn her... read more
She has been great with me. I have some health concerns and she answers all my crazy questions. She is factual and to the point. She has operated on my mother also and she did a wonderful job and recovered perfectly.
I was really taken aback by how unprofessional she is. She proceeded to talk to me longer about her sons interest in baseball, and how he is trying to make the NMSU baseball team than my concerns about my health. I specially had my previous files sent over to be reviewed ahead of time, and once I got there, I was accused I never had them sent, indicating they were never reviewed. She made my concerns feel very unimportant. Seeing Castillo was pure desperation, I highly recommend going elsewhere.
Made an appointment and the receptionist tried to tell me I was a no call no show from the previous morning when I hadn’t called to make my appointment until 4:30pm the day before. Waited over 2 hours to be taken back. Nurse continued to get everything wrong when it had only been a year since my last visit (I.e. height). Dr. Castillo is extremely professional and I feel comfortable with her, but her staff needs a pep talk.
Impersonal, short, obviously has better thing to be doing than her job, insulting. I pray she is not the "doctor" on call when I go into labor. If you hate your job get a new one!!!
Dr. Castillo is impersonal and short. She lacks bedside manner. She's insulting to her patients and can't wait to get the appointment over with. Bad experience.
Dr. Castillo ordered expense tests ensuring their office would verify with my insurance company that the tests would be covered BEFORE they were completed. The verification was not done and their office is stating they never would have offered to have tests verified with the insurance company. Two different individuals within the office stated they would take care of verification. This is highly unethical. I am now having to resolve this through the Office of the Superintendent of Insurance.
Frequently asked questions about Ob/Gyn Consultants: Castillo Kristen MD
How is Ob/Gyn Consultants: Castillo Kristen MD rated?
Ob/Gyn Consultants: Castillo Kristen MD has a 4.5 star rating with 213 reviews.
When is Ob/Gyn Consultants: Castillo Kristen MD open?
Ob/Gyn Consultants: Castillo Kristen MD is open now. It will close at 6:00 p.m.
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