Oates Restoration

Shaumika Coachbuilder 

on Google

2 years ago

I had a major water leak from January’s freeze. I went through my insurance for a contractor for reconstruction of a study and 2 bathrooms in May. The owner James shows up to collect my deductible in May and assured me I would be in good hands. I haven’t seen him since. They sent out a contractor Aaron in June which he sent out some workers to do drywall, paint and texture, no one ever came out to check the work and I had a bunch of random workers show up. I have a wood floor that needs to be pulled up because it couldn’t be... read more

Katie Lyon 

on Google

2 years ago

We hired Oates Restoration to paint our kitchen and bathroom cabinets, remove carpet and put down tile from 5 bedrooms and 6 closets. To date the project is still not complete. The cabinets have been painted 3 different times due to not being properly prepped the first time. They seem to have fixed that so far. They grouted the entire house with the wrong color grout, we chose a shade of gray and it has come out white. Their solution was to stain the grout the proper color which we were willing to try. It has not worked and ... read more

Beth Morris 

on Google

2 years ago

We got their info from our insurance company and they came out and did an inspection multiple days. Last thing we heard was they were sending the estimate over to insurance and that was two weeks ago. I, my father and the insurance company have tried contacting them numerous times to no avail. They just ghosted us while we have an active leaking roof. Since they didn’t contact us back and it’s been like this for weeks, we even have more damage. I am very disappointed in their lack of communication and lack of professionalism... read more