Oasis Aesthetics Spa

Ysabelle Hohn 

on Google

2 weeks ago

Update: I got a refund after I kept insisting and putting pressure on them--even threatening to contact Consumer Protection BC. When they finally gave me a refund, they asked me to take my review down. If this situation happens to you, keep calling them because nobody will answer your emails. ***I've been trying to contact the spa since Tuesday regarding a refund. After a one-time facial I was pulled aside and pressured into signing up for a membership package. The sales tactics were very aggressive and made me uncomfortable... read more

Juvenie Nalus 

on Google

2 months ago

I was just walking by when a staff member handed me a sample and invited me inside the spa. I thought I’d just take a quick look, but I quickly felt pressured to buy products I didn’t want. I tried to be polite and decline, but she insisted, brought me to the counter, and handed me the payment machine right away. The whole experience felt pushy and uncomfortable, and I left feeling more stressed than when I arrived. If the owner sees this, please contact me. I would like a refund and I am willing to return the products. 

Ysabelle Hohn 

on Google

2 months ago

I've been trying to contact the spa since Tuesday regarding a refund. After a one-time facial I was pulled aside and pressured into signing up for a membership package. The sales tactics were very aggressive and made me uncomfortable. As soon as I got home I called and asked for a refund. They told me they couldn't refund me as it was a 'promo,' something they never once mentioned when I was there. I never even received a receipt. That was the last time I was able to contact anybody. Avoid them at all costs. 

Jen Marchuk 

on Google

2 months ago

Update: After nearly a week of attempting to reach someone regarding my refund, the owner personally contacted me. He was courteous, professional, and processed the refund promptly with no resistance — which I truly appreciate. The sales practices at this spa are blatantly predatory. The product is far from impressive, and the prices are downright astronomical. They use relentless flattery and pressure tactics, refusing to take ‘no’ for an answer. One salesperson starts, and then you’re suddenly surrounded by two or three mo... read more

randall desbrisay 

on Google

2 months ago

While walking past the store on July 16 a young man on the sidewalk offered a cream sample. We politely declined his offer. As we continued walking down Robson street he started making personal comments about us and laughing at us until we were out of earshot. I emailed the store with no response. I guess I shouldn’t be surprised if they allow their employees to behave in such a manner. Personally I would never use the services of a business that allows its sales people to make personal verbal attacks on potential customers.