Oakland Psychiatric Associates

Tracy Clem 

on Google

2 years ago

I too, think the reception staff is incredibly rude and unprofessional. I've had issues with my co-pays not being recorded properly. I always pay my $10 before I leave the office. They basically won't even let you leave without paying, so how am I behind? Turns out they were trying to charge me for canceled appointments. They actually charged my insurance for those same canceled appointments. Sad, because I loved the lady I was talking to but I can't deal with the others. 

Tre Zee 

on Google

3 years ago

I too, think the reception staff is incredibly rude and unprofessional. I've had issues with my co-pays not being recorded properly. I always pay my $10 before I leave the office. They basically won't even let you leave without paying, so how am I behind? Turns out they were trying to charge me for canceled appointments. They actually charged my insurance for those same canceled appointments. Sad, because I loved the lady I was talking to but I can't deal with the others. 

David Comerford 

on Google

3 years ago

Do not go here very bad service the.receptionists are.very rude.and do not care about your well being.they clearly don’t no the severity of mental illness.and do everything in there power to make sure you don’t get an appointment.they are very snotty and rude.they also try to charge you double payments.would not recommend this place very poor staff.have never had this much trouble trying to make an appointment when I was a customer for years.do not go here 

Poppy Fields 

on Google

4 years ago

They don't care about your well-being and the AMA should be notified aboout their less-than-scrupulous practices. They call to confirm your appointment three days ahead of time - which is good, but they call from a restricted number that goes straight into your voicemail. You can't call back to cancel and reschedule. This means that you'll be charged double when you can't show up, and through no fault of your own because they never.answer.the.phone.to.the.actual.office. Never. I have paid 180 dollars for 5 minutes of Jaime A... read more

Karen Pittman 

on Google

4 years ago

I've had issues off and on with this place for a few years. More than one doctor, constant med changes, issues with payment, etc. Recently, I missed 2 appointments, completely by accident. Not only is the missed appointment fee completely OUTRAGEOUS, the concern for my well being for missing the appointment is completely non existent. So, then I get a letter from my doctor that she removed me from her service. Wow! That's a great way to help someone with mental health issues. It wasn't a nail appointment. When I missed it, w... read more