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300 W Airport Dr, Carthage, MO, 64836, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
When selecting a place for senior living, you need to decide what's now important to you: the look of the facility or safety. Oak Point is definitely a nice facility, and they talk the talk. Unfortunately, they are severely lacking in basic communication, medication safely, and common sense. I don't recommend this place to anyone.
They do not take care of the patients in memory care very well. These patients need more help because they cannot take care of themselves. They don't know how to critically think about medications. They don't question obvious issues, and just follow tasks on a paper. Maybe the assisted living is better, but memory care is awful.
This facility has a reputation for making medication errors. In our personal experience, many medication errors that have sent the residents to the ER. The staff, upper management included, does not behave in a way that instills trust. They do not have policies or standard work in place to ensure safety, especially when it comes to medication management. They have purposely (they verbally admitted it) given medications at the wrong times. They have stopped medications that the resident has talked for years, leading to severe... read more
This is a wonderful facility if your family member does not have prescribed medications. The staff is mostly kind and patient. They try to coordinate activities frequently with the community and within the facility. Their facility is clean and the food is good. On a surface level, the care plans and ideas are great as well. But when it comes to making changes based on family concerns, they have continued to fail. They have made multiple medication errors that have sent my family member to the hospital. In these emergency sit... read more
Very kind and helpfull director. Was able to get a lot of questions answered but after I left, of course, I had thought of some questions which I will reach back out to the director again. The property was very nice and clean and had a pleasant atmosphere overall.
Oak Point of Carthage has a 3.8 star rating with 40 reviews.
Oak Point of Carthage is open now. It will close tomorrow at 12:00 a.m.
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