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Oak Orchard Health

3.2

About this business

Location details

3384 Church St, Alexander, NY, 14005, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.213 reviews
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Kathleen Nolan's profile image
Kathleen Nolan 
on Google
4 weeks ago

I have been going to Oak Orchard for approximately 7 years. I adore the physicians and medical team but their billing department could use some work. They are impossible to get ahold of, do not return phone calls and have a lack of organizational skills. Previously, they have applied a check written for my account to a family members account which put them in a credit while my account was left with a balance, and more recently I have paid a bill with a credit card while in office and since have received 2 overdue bill statem... read more

Alan Worthington's profile image
Alan Worthington 
on Google
5 months ago

Before they were Oak Orchard they cared. Now I switched Drs and they finally sent me a really garbage automated call asking why they haven't seen me in over a year....hmmm maybe because you don't give a rip about being human or caring for people?! 

Barbara Roberto's profile image
Barbara Roberto 
on Google
a year ago

Dr Fernaays is very professional and caring towards his patients, staff very helpful 

Anonymous's profile image
Anonymous 
on Google
a year ago

Dr Fernaays is very professional and caring towards his patients, staff very helpful 

Michael Narburgh's profile image
Michael Narburgh 
on Google
a year ago

Going on 5 days of the run around to get my medication filled (not even a controlled substance). I proactively reached out days In advance because it’s always a headache and here we go again! (Been going here for 5+ years). Call there, they tell me to call Rite aid. Call Rite Aid, they tell me to call Oak Orchard. Over these last 5 days, I have been told numerous things as to why the prescription hasn’t been sent and that they are sending it right away. Couldn’t find me in the system, my account was marked inactive…….Im lite... read more

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Frequently asked questions about Oak Orchard Health

How is Oak Orchard Health rated?

Oak Orchard Health has a 3.2 star rating with 13 reviews. 

When is Oak Orchard Health open?

Oak Orchard Health is closed now. It will open at 8:00 a.m. 

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