Oahu Transit Services, Inc.

C 

on Google

3 weeks ago

Still no credit/debit e wallet payment upon boarding. Cash payment or with their card that you would need to load. Backwards system. Other states already have been using e wallet payments for a good few years now. Prices will increase starting July 1st 2026. Will you be updating your system to receive at least e wallet payments with the cost increase in July? 

Private Number 

on Google

2 months ago

The drivers are amazing! They are careful around pedestrians and bikes, courteous of drivers, and patient with passenger questions. If I based my rating on drivers alone, I'd definitely give 5 stars. However, if I were to base my rating on the routes or the equipment, I'd give zero stars. Buses are filthy, even first thing in the morning. See photos, all from different rides. Routes don't run early enough, late enough, or connect well. There is only one bus within ⅓ mile of my house. It has limited hours and limited stops. I... read more

Charl'ette Aileen Pua'nani Kea'loha (Charlie) 

on Google

3 months ago

As I'm doing this review, I am very much in tears. Last night I over heard that we lost a driver. I even called my sister and 2 cousins to let them know. YouTube was the only way we could see & hear what happened. Yes! YOUTUBE. The uncles, Godfathers, and back then our aunties worked the office. We spent at least 2 on a 5 hour call on " they wasn't any females back then?" Lol, I said " Gomez Bus "? School field trips? Cousin Lisa? She was on the other line and said " stupid girl, I look like a lady"? Conversation like that h... read more

RG S 

on Google

4 months ago

Crazy the cards can’t be bought online and tap to pay is unavailable. Drivers seem to be on edge as well. It is also bad they don’t give you change back.