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O Bee Credit Union
- Credit Unions
- Olympia, WA
About this business
Committed to your financial well-being, O Bee Credit Union is open to anyone living or working in Washington State. O Bee is a not-for-profit credit union which means our profits go back to you, in the form of better rates and fewer fees. Credit unions focus on serving the financial needs of our members, not on making a profit. Banks? Not so much. We offer a full range of financial services. In addition to checking and savings accounts (with super cool credit and debit cards featuring iconic Olympia Brewery graphics), we off... read more
Location details
3900 Cleveland Ave SE, Olympia, WA, 98501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“They are people helping people. That's what O Bee stands for!” They should really Rethink this mission statement. I got approved for a car loan purchased my car through a dealership and before the first payment was due the car started falling apart. After multiple attempts to contact dealer I never got a call back to rectify the situation. I returned the car to the dealer after TWO weeks. Like I said before I was required to make the first payment. Covid happened and I was in full communication with Obee in which I was abl... read more
“They are people helping people. That's what O Bee stands for!” They should really Rethink this mission statement. I got approved for a car loan purchased my car through a dealership and before the first payment was due the car started falling apart. After multiple attempts to contact dealer I never got a call back to rectify the situation. I returned the car to the dealer after TWO weeks. Like I said before I was required to make the first payment. Covid happened and I was in full communication with Obee in which I was abl... read more
Would give negative stars if I could! Been a member over 40 years here. Was always great until lately. Departments aren't sharing info, branches are not sharing info and tellers are messing up...a lot. We started a new extra account, went in person, transferred money over but it never made it to the account! Consequently, we had insufficient funds to cover bills. We still had money, just not in that account! Don't bank here!
Worst experience ever. Called the 72nd street Tacoma branch about not showing cash deposits on my statement, the lady was very rude and not willing to explain why, her answer was “that’s how we do things” I told her that they lost 3 checks and I need to account for the cash also need proof of deposit, she tells me the conversation is going nowhere then hangs up on me. I Went in personally to speak with manager, told him what happened and he rolled his eyes at me. I expressed my concerns and told him I am closing account and ... read more
I have no problem with the lobby of the bank being closed for Coronavirus safe practices. I do not mind using the drive thru. What I do mind is being asked over a loud speaker, and mind you there were 4 lanes of cars sitting all together, for the last 4 of my social security number. I tried to whisper my answer but the sound was carrying as I heard the guy in the car next to me give the last 4 of his social. (I also heard him give his name. I could recite his last 4 numbers here if you'd like.) The teller was holding my driv... read more
Business response:
Hi Anna-Lisa, thanks for your candor. We apologize you did not receive our usual level of service. Our protocol is to offer the option of writing or speaking the last four digits of your social security at all times, not just upon request. Our staff have been trained to offer paper for writing this information, but obviously this was not offered during your transaction. We apologize for that and are using this as an opportunity to retrain our staff. Thanks again for reaching out. We appreciate your feedback.
Frequently asked questions about O Bee Credit Union
How is O Bee Credit Union rated?
O Bee Credit Union has a 3.5 star rating with 103 reviews.
When is O Bee Credit Union open?
O Bee Credit Union is open now. It will close at 6:00 p.m.
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