NYU Langone Ambulatory Care Lake Success—Dentistry

Rw W 

on Google

a year ago

Horrible Customer Service 👎👎 It takes forever to actually speak to your Doctors receptionist. In hold ove 30 mins everytime you call in ! 

Robert Seaman 

on Google

2 years ago

There is no communication between the front desk workers the dentists & the insurance companies. You have to wait a month or more just to get an appointment or you can walk in on Tuesdays and wait hours to be seen. Even if you ave an appointment like i did today at 1:30pm they did not call me in till 2:30pm. So i had to wait an hour past my appointment time but if you are 4 min late to your appointment they wont see you tell me how thats fair. The front desk workers are incompetent and can be really rude. I have had 17 teeth... read more

Alexandra C. 

on Google

2 years ago

Made me wait for than an hour and they let others after me be attended first. The staff are rude in person and over the phone. They tell people "no one speaks Spanish here" in the most extremely rude way. I ended up giving up and leaving after waiting for so long. 

Mary Ellen 

on Google

2 years ago

I have been going to this dental practice for years. I have experienced complete professionalism from all the staff members. The dentists , hygienists and front desk staff are all excellent. I have recommended family members and friends and they are all satisfied. I highly recommend this dental office.