Nystrom & Associates Ltd: Schenck Carlos MD

Linda G. 

on Yellow Pages

8 years ago

My family and I saw four service providers, three counselors one nurse practitioner(we had asked for a psychiatrist and thought we were scheduled with one)The nurse practitioner canceled on us 3 times, one time 30 min before. She did not take responsibility but blamed the office for the cancellations. This put off a much needed med review. She used intimidation, and bullying as her tactics. We never went back to her. Only one of the three counselors were effective. She left the practice. The second counselor was dangerous. D... read more

Sarah R. 

on Yellow Pages

9 years ago

When I first called they would not give me any information on their services BEFORE I would tell them who I have for medical insurance. When I told them, they said only a couple of people accept Health Partners. Thank God I'm calling to find a therapist for a loved one because if I needed help and was finally able to make the call to get help, this place would totally make me NEVER want to call for help again. I can understand a company wanting payment, but a place that claims they want to help people and the first question ... read more

Marty S. 

on Yellow Pages

9 years ago

Our 9 yr old was seen at Nystrom for anxiety. Was "required" that she underwent diagnostic testing before any counseling. Nothing was disclosed up front. My EAP (employee assistance program) agreed to pay for "the first 3" therapy/counseling sessions (not including the already completed diagnostic testing). We arrived for our first counseling session today and was informed by the front desk that the "first counseling session is 'diagnostic' so the EAP will not cover the cost" What?! Her "diagnostic testing" was completed at ... read more

Carla B. 

on Yellow Pages

9 years ago

False advertising about flexible payment plans. Hard to make or reschedule appointments. Slow to return calls. I will never go back here. 

K H. 

on Yellow Pages

10 years ago

Beware, will charge $115.00 for an appointment not canceled within 24hours. Will belittle you if you try to defend yourself and make you and your children feel irresponsible. In the end we are all just people, aren't we? 

gk8453 

on Yellow Pages

14 years ago

I am so grateful for this place. My therapist was amazing and I was able to get medication from the same place with a psychiatrist. I would recommend this place to anyone.