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Nuvision Credit Union
- Credit Unions
- Lakewood, CA
About this business
Location details
2660 E Carson St, Lakewood, CA, 90712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am absolutely appalled by the level of customer service at Nuvision Credit Union. I spent FOUR HOURS on hold today — only to be hung up on without ever speaking to a single representative. That is completely unacceptable. I have an account with Nuvision but cannot access it because I do not know my username or password. To reset the password, I need the username. I tried emailing for help, knowing that their phone service is notoriously bad, but the only response I got was that I need to call customer service. So I’m stuck... read more
I had a great customer service experience with Vanessa R., she helped me out a great deal, that's why she's #1 ✌
Always have had top notch service in person here even though I was having a labor intensive service. Obtaining a new debit card. Nuvision has a SERIOUS problem with their phone customer service. Every time I call which is often for various issues, the waiting queue is at least 15-20 minutes long and sometimes up to 45 minutes or even longer. This has been going on for over a year and doesn't seem be improving. I want to commend the service I get from Sheila Naderpour at the Long Beach CA branch. She is the best bank person I... read more
Always have had top notch service in person here even though I was having a labor intensive service. Obtaining a new debit card. Nuvision has a SERIOUS problem with their phone customer service. Every time I call which is often for various issues, the waiting queue is at least 15-20 minutes long and sometimes up to 45 minutes or even longer. This has been going on for over a year and doesn't seem be improving. I want to commend the service I get from Sheila Naderpour at the Long Beach CA branch. She is the best bank person I... read more
I went in to ask a question and I got the answer I wanted they're always helpful And the tellers are very friendly
Frequently asked questions about Nuvision Credit Union
How is Nuvision Credit Union rated?
Nuvision Credit Union has a 4.1 star rating with 44 reviews.
When is Nuvision Credit Union open?
Nuvision Credit Union is closed now. It will open at 9:00 a.m.
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