Nuvance Health Medical Practice - Obstetrics and Gynecology Poughkeepsie

Eric Stahl-Morel 

on Google

2 months ago

Deeply Disappointed With Nuvance Health at Vassar Gynecology I’m extremely disappointed with the level of professionalism and communication at Nuvance Health (Vassar GYN). We drove one hour for a scheduled appointment, only to be told—on arrival—that they had supposedly left a voicemail canceling it a month ago. There was no email, no text, no second attempt, and no record of the call ever being made. When we asked why they don’t use any form of written communication (email/text/portal message) for cancellations, they simply... read more

Malerie Alexander 

on Google

2 months ago

Good luck trying to get an appointment with the OBGYN. Every time you call they say they do not have the schedule and to try another day/week/month. I called every week for two months and finally when they had the schedule available it was already filled. Have always had issues with Nuvance but liked Dr.Sood, when I was able to get an actual appointment. It is time to start looking for a new obgyn hopefully one that can see me in this year. Good luck, Nuvance is the worst with scheduling and billing!!!! 

Elizabeth 

on Google

4 months ago

Make sure you double check you appointment details through the portal. Made a new patient appointment. Never got any confirmation email, texts or calls. Showed up the day of to find out the apt was moved to a different day as well as provider and they never attempted to contact me. This is a terrible first impression. Doesn't make me have much faith in the care I might receive if they can't even communicate with their patients. 

Mary Geoghegan 

on Google

4 months ago

I have read the reviews and honestly I did not have a bad experience at all. I found Lindsay Athans to be thoughtful, professional and thorough. I also want to compliment Raquel in the front office who went above and beyond to help me schedule what I needed. Very pleasant, efficient and helpful. Thanks Raquel! 

Gianna 

on Google

6 months ago

I’ve never left a negative review before, but I genuinely feel it would be a disservice not to share the horrific experience I had with this office in hopes of warning other women. I had been struggling with irregular and missed periods for years, so I scheduled an appointment through Nuvance. Right from the start, things were chaotic. I initially booked at the Poughkeepsie office but received a call the next day from a different number saying my appointment was actually in Fishkill. Then another call came in saying it was b... read more